Hijack This log for review

Discussion in 'adware, spyware & hijack cleaning' started by SCC, Jun 22, 2004.

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  1. SCC

    SCC Registered Member

    Jun 22, 2004
    I have followed the instructions for getting rid of the junk on my computer that is hampering my work. I have used AdAware and Spybot. Following is my log from Hijack this, as you suggested. I look forward to your assistance.

    Logfile of HijackThis v1.97.7
    Scan saved at 11:35:31 AM, on 6/22/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
    C:\Program Files\Dell\AccessDirect\dadapp.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Steve Coggins\Local Settings\Temporary Internet Files\Content.IE5\8DARKL23\HijackThis[1].exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dell.com/
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Principia Online Update.lnk.disabled
    O4 - Global Startup: WinZip Quick Pick.lnk.disabled
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Research (HKLM)
    O10 - Unknown file in Winsock LSP: c:\program files\aventail\connect\asdns.dll
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
  2. dvk01

    dvk01 Global Moderator

    Oct 9, 2003
    Loughton, Essex. UK
    Before you start, please unzip or move hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
    These easily get lost in a Temp folder or in the root of C: or get scattered all over the desktop and we need to empty the temp folders to remove the hijackers

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    then go to C:\Documents and Settings\USER NAME\Local Settings\Temp and select everything in that folder and delete it

    as XP will not let you delete files less than 24 hours old as it thinks it might need them please also do this
    while in the temp folder, select view and select details.
    then right click a blank part and select arrange icons by, and select show in groups and modified, that will give a list of all files in date order with today at the top of the page.
    select all the files/folders except the today ones and delete them all.

    and select EVERYTHING in C:\windows\temp except temporary internet files, cookies and history folders and delete all that as well

    1) Open Control Panel
    2) Click on Internet Options
    3) On the General Tab, in the middle of the screen, click on Delete Files
    4) You may also want to check the box "Delete all offline content"
    5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
    6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive

    Reboot normally &

    Download this file: http://tools.zerosrealm.com/pv.zip
    Please unzip it to the desktop. It will not work if you run it from inside the zip.
    After unzipped go to the desktop. Open the pv folder. Double click on the runme.bat
    A dos window will open. Please select option 1 and press return and post that log here so we can hopefully see the file that is causing your infection
  3. SCC

    SCC Registered Member

    Jun 22, 2004
    Here is a message I got upon attempting to send you the log from pv:

    You have included too many images in your signature or in your previous post. Please go back and correct the problem and then continue again.

    Images include use of smilies, the vB code tag and HTML <img> tags. The use of these is all subject to them being enabled by the administrator.

  4. dvk01

    dvk01 Global Moderator

    Oct 9, 2003
    Loughton, Essex. UK
    We have had this a few times, this is the cure
    press the post reply button and in the additional options panel underneath the post tick disable smilies in text then post the log
  5. SCC

    SCC Registered Member

    Jun 22, 2004
    Because I am still infected (about:blank) came up again as home page with spyware popups, I ran adaware and spybot this morning and deleted temp. files and cookies. I did not run hyjackthis again. Here is the log from pv:

    Module information for 'Explorer.EXE'
    Explorer.EXE 1000000 1015808 C:\WINDOWS\Explorer.EXE 6.00.2800.1106 (xpsp1.020828-1920) Windows Explorer
    ntdll.dll 77f50000 684032 C:\WINDOWS\System32\ntdll.dll 5.1.2600.1217 (xpsp2.030429-2131) NT Layer DLL
    kernel32.dll 77e60000 942080 C:\WINDOWS\system32\kernel32.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows NT BASE API Client DLL
    msvcrt.dll 77c10000 339968 C:\WINDOWS\system32\msvcrt.dll 7.0.2600.1106 (xpsp1.020828-1920) Windows NT CRT DLL
    ADVAPI32.dll 77dd0000 577536 C:\WINDOWS\system32\ADVAPI32.dll 5.1.2600.1106 (xpsp1.020828-1920) Advanced Windows 32 Base API
    RPCRT4.dll 78000000 552960 C:\WINDOWS\system32\RPCRT4.dll 5.1.2600.1361 (xpsp2.040109-1800) Remote Procedure Call Runtime
    GDI32.dll 7e090000 266240 C:\WINDOWS\system32\GDI32.dll 5.1.2600.1346 (xpsp2.040109-1800) GDI Client DLL
    USER32.dll 77d40000 573440 C:\WINDOWS\system32\USER32.dll 5.1.2600.1255 (xpsp2.030804-1745) Windows XP USER API Client DLL
    SHLWAPI.dll 70a70000 413696 C:\WINDOWS\system32\SHLWAPI.dll 6.00.2800.1400 Shell Light-weight Utility Library
    SHELL32.dll 773d0000 8331264 C:\WINDOWS\system32\SHELL32.dll 6.00.2800.1233 (xpsp2.030604-1804) Windows Shell Common Dll
    ole32.dll 771b0000 1196032 C:\WINDOWS\system32\ole32.dll 5.1.2600.1362 (xpsp2.040109-1800) Microsoft OLE for Windows
    OLEAUT32.dll 77120000 569344 C:\WINDOWS\system32\OLEAUT32.dll 3.50.5016.0 Microsoft OLE 3.50 for Windows NT(TM) and Windows 95(TM) Operating Systems
    BROWSEUI.dll 71500000 1036288 C:\WINDOWS\System32\BROWSEUI.dll 6.00.2800.1400 Shell Browser UI Library
    SHDOCVW.dll 71700000 1347584 C:\WINDOWS\System32\SHDOCVW.dll 6.00.2800.1400 Shell Doc Object and Control Library
    UxTheme.dll 5ad70000 212992 C:\WINDOWS\System32\UxTheme.dll 6.00.2800.1106 (xpsp1.020828-1920) Microsoft UxTheme Library
    Secur32.dll 76f90000 65536 C:\WINDOWS\System32\Secur32.dll 5.1.2600.1106 (xpsp1.020828-1920) Security Support Provider Interface
    iphlpapi.dll 76d60000 94208 C:\WINDOWS\System32\iphlpapi.dll 5.1.2600.2 (xpsp1.020828-1920) IP Helper API
    WS2_32.dll 71ab0000 86016 C:\WINDOWS\System32\WS2_32.dll 5.1.2600.0 (xpclient.010817-114:cool: Windows Socket 2.0 32-Bit DLL
    WS2HELP.dll 71aa0000 32768 C:\WINDOWS\System32\WS2HELP.dll 5.1.2600.0 (xpclient.010817-114:cool: Windows Socket 2.0 Helper for Windows NT
    comctl32.dll 71950000 933888 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\comctl32.dll 6.0 (xpsp1.020828-1920) User Experience Controls Library
    comctl32.dll 77340000 569344 C:\WINDOWS\system32\comctl32.dll 5.82 (xpsp1.020828-1920) Common Controls Library
    appHelp.dll 75f40000 126976 C:\WINDOWS\system32\appHelp.dll 5.1.2600.1106 (xpsp1.020828-1920) Application Compatibility Client Library
    CLBCATQ.DLL 7c890000 528384 C:\WINDOWS\System32\CLBCATQ.DLL 2001.12.4414.53
    COMRes.dll 77050000 806912 C:\WINDOWS\System32\COMRes.dll 2001.12.4414.42
    VERSION.dll 77c00000 28672 C:\WINDOWS\system32\VERSION.dll 5.1.2600.0 (xpclient.010817-114:cool: Version Checking and File Installation Libraries
    cscui.dll 76620000 319488 C:\WINDOWS\System32\cscui.dll 5.1.2600.1106 (xpsp1.020828-1920) Client Side Caching UI
    CSCDLL.dll 76600000 110592 C:\WINDOWS\System32\CSCDLL.dll 5.1.2600.0 (xpclient.010817-114:cool: Offline Network Agent
    themeui.dll 559e0000 462848 C:\WINDOWS\System32\themeui.dll 6.00.2800.1106 (xpsp1.020828-1920) Windows Theme API
    MSIMG32.dll 76380000 20480 C:\WINDOWS\System32\MSIMG32.dll 5.1.2600.1106 (xpsp1.020828-1920) GDIEXT Client DLL
    USERENV.dll 75a70000 675840 C:\WINDOWS\system32\USERENV.dll 5.1.2600.1106 (xpsp1.020828-1920) Userenv
    actxprxy.dll 71d40000 110592 C:\WINDOWS\System32\actxprxy.dll 6.00.2600.0000 (XPClient.010817-114:cool: ActiveX Interface Marshaling Library
    netapi32.dll 71c20000 319488 C:\WINDOWS\System32\netapi32.dll 5.1.2600.1343 (xpsp2.040109-1800) Net Win32 API DLL
    urlmon.dll 1a400000 499712 C:\WINDOWS\system32\urlmon.dll 6.00.2800.1400 OLE32 Extensions for Win32
    RASAPI32.dll 76ee0000 225280 C:\WINDOWS\System32\RASAPI32.dll 5.1.2600.1106 (xpsp1.020828-1920) Remote Access API
    rasman.dll 76e90000 69632 C:\WINDOWS\System32\rasman.dll 5.1.2600.1106 (xpsp1.020828-1920) Remote Access Connection Manager
    TAPI32.dll 76eb0000 176128 C:\WINDOWS\System32\TAPI32.dll 5.1.2600.1106 (xpsp1.020828-1920) Microsoft® Windows(TM) Telephony API Client DLL
    rtutils.dll 76e80000 53248 C:\WINDOWS\System32\rtutils.dll 5.1.2600.0 (xpclient.010817-114:cool: Routing Utilities
    WINMM.dll 76b40000 180224 C:\WINDOWS\System32\WINMM.dll 5.1.2600.1106 (xpsp1.020828-1920) MCI API DLL
    wininet.dll 63000000 614400 C:\WINDOWS\system32\wininet.dll 6.00.2800.1405 Internet Extensions for Win32
    CRYPT32.dll 762c0000 557056 C:\WINDOWS\system32\CRYPT32.dll 5.131.2600.1152 (xpsp2.021217-1051) Crypto API32
    MSASN1.dll 762a0000 65536 C:\WINDOWS\system32\MSASN1.dll 5.1.2600.1362 (xpsp2.040109-1800) ASN.1 Runtime APIs
    MSCTF.dll 74720000 278528 C:\WINDOWS\System32\MSCTF.dll 5.1.2600.1106 (xpsp1.020828-1920) MSCTF Server DLL
    mslbui.dll 605d0000 32768 C:\WINDOWS\System32\mslbui.dll 5.1.2600.1106 (xpsp1.020828-1920) LangageBar Add In
    WINSTA.dll 76360000 61440 C:\WINDOWS\System32\WINSTA.dll 5.1.2600.1106 (xpsp1.020828-1920) Winstation Library
    webcheck.dll 74b30000 266240 C:\WINDOWS\System32\webcheck.dll 6.00.2800.1106 (xpsp1.020828-1920) Web Site Monitor
    stobject.dll 74b00000 131072 C:\WINDOWS\System32\stobject.dll 5.1.2600.1106 (xpsp1.020828-1920) Systray shell service object
    BatMeter.dll 74af0000 36864 C:\WINDOWS\System32\BatMeter.dll 6.00.2600.0000 (xpclient.010817-114:cool: Battery Meter Helper DLL
    POWRPROF.dll 74ad0000 28672 C:\WINDOWS\System32\POWRPROF.dll 6.00.2600.0000 (xpclient.010817-114:cool: Power Profile Helper DLL
    SETUPAPI.dll 76670000 946176 C:\WINDOWS\System32\SETUPAPI.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows Setup API
    WTSAPI32.dll 76f50000 32768 C:\WINDOWS\System32\WTSAPI32.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows Terminal Server SDK APIs
    wdmaud.drv 72d20000 36864 C:\WINDOWS\System32\wdmaud.drv 5.1.2600.0 (XPClient.010817-114:cool: WDM Audio driver mapper
    msacm32.drv 72d10000 32768 C:\WINDOWS\System32\msacm32.drv 5.1.2600.0 (xpclient.010817-114:cool: Microsoft Sound Mapper
    MSACM32.dll 77be0000 81920 C:\WINDOWS\System32\MSACM32.dll 5.1.2600.0 (xpclient.010817-114:cool: Microsoft ACM Audio Filter
    midimap.dll 77bd0000 28672 C:\WINDOWS\System32\midimap.dll 5.1.2600.0 (xpclient.010817-114:cool: Microsoft MIDI Mapper
    NETSHELL.dll 75cf0000 1650688 C:\WINDOWS\system32\NETSHELL.dll 5.1.2600.1181 (xpsp2.030305-0046) Network Connections Shell
    credui.dll 76c00000 184320 C:\WINDOWS\system32\credui.dll 5.1.2600.1106 (xpsp1.020828-1920) Credential Manager User Interface
    SAMLIB.dll 71bf0000 69632 C:\WINDOWS\System32\SAMLIB.dll 5.1.2600.1106 (xpsp1.020828-1920) SAM Library DLL
    LINKINFO.dll 76980000 28672 C:\WINDOWS\System32\LINKINFO.dll 5.1.2600.0 (xpclient.010817-114:cool: Windows Volume Tracking
    ntshrui.dll 76990000 147456 C:\WINDOWS\System32\ntshrui.dll 5.1.2600.1106 (xpsp1.020828-1920) Shell extensions for sharing
    ATL.DLL 76b20000 86016 C:\WINDOWS\System32\ATL.DLL 3.00.9435 ATL Module for Windows NT (Unicode)
    msi.dll 1e40000 2101248 C:\WINDOWS\System32\msi.dll 2.0.2600.1106 Windows Installer
    browselc.dll 72430000 73728 C:\WINDOWS\System32\browselc.dll 6.00.2800.1106 (xpsp1.020828-1920) Shell Browser UI Library
    AcroIEHelper.dll 10000000 49152 C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll Adobe Acrobat IE Helper Version 6.0 for ActivieX
    SXS.DLL 75e90000 684032 C:\WINDOWS\System32\SXS.DLL 5.1.2600.1106 (xpsp1.020828-1920) Fusion 2.5
    DUSER.dll 6c1b0000 278528 C:\WINDOWS\System32\DUSER.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows DirectUser Engine
    printui.dll 74b80000 532480 C:\WINDOWS\System32\printui.dll 5.1.2600.1106 (xpsp1.020828-1920) Print UI DLL
    WINSPOOL.DRV 73000000 143360 C:\WINDOWS\System32\WINSPOOL.DRV 5.1.2600.1106 (xpsp1.020828-1920) Windows Spooler Driver
    ACTIVEDS.dll 76e40000 192512 C:\WINDOWS\System32\ACTIVEDS.dll 5.1.2600.0 (xpclient.010817-114:cool: ADs Router Layer DLL
    adsldpc.dll 76e10000 151552 C:\WINDOWS\System32\adsldpc.dll 5.1.2600.1106 (xpsp1.020828-1920) ADs LDAP Provider C DLL
    WLDAP32.dll 76f60000 180224 C:\WINDOWS\system32\WLDAP32.dll 5.1.2600.1106 (xpsp1.020828-1920) Win32 LDAP API DLL
    CFGMGR32.dll 74ae0000 28672 C:\WINDOWS\System32\CFGMGR32.dll 5.1.2600.0 (xpclient.010817-114:cool: Configuration Manager Forwarder DLL
    MPR.dll 71b20000 69632 C:\WINDOWS\system32\MPR.dll 5.1.2600.0 (xpclient.010817-114:cool: Multiple Provider Router DLL
    drprov.dll 75f60000 24576 C:\WINDOWS\System32\drprov.dll 5.1.2600.0 (xpclient.010817-114:cool: Microsoft Terminal Server Network Provider
    ntlanman.dll 71c10000 53248 C:\WINDOWS\System32\ntlanman.dll 5.1.2600.1106 (xpsp1.020828-1920) Microsoft® Lan Manager
    NETUI0.dll 71cd0000 90112 C:\WINDOWS\System32\NETUI0.dll 5.1.2600.0 (xpclient.010817-114:cool: NT LM UI Common Code - GUI Classes
    NETUI1.dll 71c90000 245760 C:\WINDOWS\System32\NETUI1.dll 5.1.2600.0 (xpclient.010817-114:cool: NT LM UI Common Code - Networking classes
    NETRAP.dll 71c80000 24576 C:\WINDOWS\System32\NETRAP.dll 5.1.2600.0 (xpclient.010817-114:cool: Net Remote Admin Protocol DLL
    davclnt.dll 75f70000 36864 C:\WINDOWS\System32\davclnt.dll 5.1.2600.0 (xpclient.010817-114:cool: Web DAV Client DLL
    shdoclc.dll 76170000 557056 C:\WINDOWS\System32\shdoclc.dll 6.00.2600.0000 (xpclient.010817-114:cool: Shell Doc Object and Control Library
    SDHelper.dll 2820000 733184 C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    olepro32.dll 5edd0000 106496 C:\WINDOWS\System32\olepro32.dll 5.0.5014 Microsoft (R) OLE Property Support DLL
    tfswshx.dll 26b0000 110592 C:\WINDOWS\system32\dla\tfswshx.dll 1.04.05b Drive Letter Access Component
    tfswapi.dll 26f0000 61440 C:\WINDOWS\System32\tfswapi.dll 1.04.05b Drive Letter Access Component
    tfswcres.dll 29e0000 237568 C:\WINDOWS\system32\dla\tfswcres.dll 1.04.05b Drive Letter Access Component
    msohev.dll 325c0000 73728 C:\Program Files\Microsoft Office\OFFICE11\msohev.dll 11.0.5510 Microsoft Office 2003 component
    WINTRUST.dll 76c30000 176128 C:\WINDOWS\System32\WINTRUST.dll 5.131.2600.0 (xpclient.010817-114:cool: Microsoft Trust Verification APIs
    IMAGEHLP.dll 76c90000 139264 C:\WINDOWS\system32\IMAGEHLP.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows NT Image Helper
    rsaenh.dll ffd0000 143360 C:\WINDOWS\System32\rsaenh.dll 5.1.2600.1029 (xpsp1.020426-1800) Microsoft Base Cryptographic Provider
    asfsipc.dll 70eb0000 28672 C:\WINDOWS\System32\asfsipc.dll ASFSipc Object
    MSISIP.DLL 605f0000 53248 C:\WINDOWS\System32\MSISIP.DLL 2.0.2600.0 MSI Signature SIP Provider
    wshext.dll 74ea0000 65536 C:\WINDOWS\System32\wshext.dll Microsoft (r) Shell Extension for Windows Script Host
    comdlg32.dll 763b0000 282624 C:\WINDOWS\system32\comdlg32.dll 6.00.2800.1106 (xpsp1.020828-1920) Common Dialogs DLL
    MCPS.DLL 36d30000 102400 C:\PROGRA~1\MICROS~2\OFFICE11\MCPS.DLL 11.0.5510 Media Catalog Proxy/Stub

    Thanks for your review of this and I look forward to further instructions.
  6. SCC

    SCC Registered Member

    Jun 22, 2004
    Any luck yet looking over my log?
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