help

Discussion in 'ProcessGuard' started by Kayee, Nov 21, 2004.

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  1. Kayee

    Kayee Registered Member

    Joined:
    Nov 21, 2004
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    umm... after i downloaded processguard , i installed it and everything was fine till i started it and this came up

    ps: theres a picture of what the programmed looked like

    thx in advance
     

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  2. Peter2150

    Peter2150 Global Moderator

    Joined:
    Sep 20, 2003
    Posts:
    20,590
    Hi Kayee

    Please give us a little information:

    1. What kind of system, and what operating system
    2. Exactly in detail how you installed it. ie did you turn off your av etc.


    Pete
     
  3. redwolfe_98

    redwolfe_98 Registered Member

    Joined:
    Feb 14, 2002
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    Location:
    South Carolina, USA
    did you have some registry protector running, like regprot or the one in "spy sweeper", or another one? that could have interfered with the installation of the reg keys that start PG..

    if you have any programs protecting the registry, i would disable that protection, carefully uninstall pg, and then reinstall it..

    to uninstall pg, i disable pg's prtotection, then close the associated processes in "task manager", then run the uninstall from add/remove.. then, there are usually two files leftover in c/windows/system32, "pghash.dat" and "pguard.dat".. i delete those..

    after you uninstall pg, i would try to make sure that there are not any pg regkeys leftover in "startup".. one way that you could do that would be to use "spybot"/"tools"/"system startup".. or, you could use "regedit", or some other program to access "startup".. here is the location of the "startup" keys in the registry:

    hkey_current_user/software/microsoft/windows/currrent version/run

    hkey_local_machine/software/microsoft/windows/current version/run
     
    Last edited: Nov 21, 2004
  4. earth1

    earth1 Registered Member

    Joined:
    Oct 17, 2004
    Posts:
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    Location:
    Kansas, USA
    Hi Kayee,

    You may have a different problem, but that is the screen I get if I try to start procguard.exe from a user account. If the account you logged into does not have Administrator privileges, trying logging into an admin account to see if that helps. You probably want to continue logging in as Administrator until you've finished with Learning Mode.

    When I log in to a user account, I have a shortcut to procguard.exe with the "RunAs" option checked, so that procguard.exe can run with admin privileges.

    I assume you did install it as Administrator (if not you may need to reinstall).

    Good luck
     
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