Help

Hello

I just installed the Trail version of ESET Smart Security and I scanned my computer and no threats found but I viewed the log and I saw that some of the files had error opening next to it here are the files:

C:\Users\PB05\NTUSER.DAT - error opening [4]
C:\Users\PB05\ntuser.dat.LOG1 - error opening [4]
C:\Users\PB05\ntuser.dat.LOG2 - error opening [4]
C:\Windows\MEMORY.DMP - error opening [4]
C:\Windows\Logs\CBS\CBS.log - error opening [4]
C:\Windows\Logs\CBS\CBS.persist.log - error opening [4]
C:\Windows\Logs\DPX\setupact.log - error opening [4]
C:\Windows\Logs\DPX\setuperr.log - error opening [4]
C:\Windows\Panther\UnattendGC\diagerr.xml - error opening [4]
C:\Windows\Panther\UnattendGC\diagwrn.xml - error opening [4]
C:\Windows\Panther\UnattendGC\setupact.log - error opening [4]
C:\Windows\Panther\UnattendGC\setuperr.log - error opening [4]
C:\Windows\security\database\secedit.sdb - error opening [4]
C:\Windows\System32\LogFiles\Firewall\pfirewall.log - error opening [4]
C:\Windows\System32\LogFiles\Firewall\pfirewall.log.old - error opening [4]
C:\Windows\winsxs\amd64_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.0.6001.18000_none_2d4d2c2fee5d2889\dnary.xsd - error opening [4]
C:\Windows\winsxs\amd64_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.0.6001.18226_none_2d3d91dfee67f2c3\dnary.xsd - error opening [4]
C:\Windows\winsxs\amd64_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.0.6001.22389_none_2d89500107b38638\dnary.xsd - error opening [4]
C:\Windows\winsxs\x86_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.0.6001.18000_none_d12e90ac35ffb753\dnary.xsd - error opening [4]
C:\Windows\winsxs\x86_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.0.6001.18226_none_d11ef65c360a818d\dnary.xsd - error opening [4]
C:\Windows\winsxs\x86_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.0.6001.22389_none_d16ab47d4f561502\dnary.xsd - error opening [4]

and this note at the bottom:

[4] Object cannot be opened. It may be in use by another application or operating system.

I am not that computer savvy.

Thanks for any help.

 

Hello

AFAIK these are system files that can't be accessed by the AV component once Windows is running - nothing to worry about.

IIRC, they are scanned during boot.

HTH

philby

 

Hello Eastside2009,

Those files are either password protected, a Windows system/program file or currently in use. The following Knowledgebase article explains and is basically the same explanation for each version of the product:
http://kb.eset.com/esetkb/index?page=content&id=SOLN75

Thank you,
Richard