help with HijackThis Log

Discussion in 'adware, spyware & hijack cleaning' started by funkyfour, Dec 13, 2003.

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  1. funkyfour

    funkyfour Guest

    I'm having trouble with HiJackThis v1.97.7. What items should I fix? I am running Window XP. Please help cause spyware sucks. Thanks...heres my log

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\System32\S3tray2.exe
    C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\QBDAgent.exe
    C:\Program Files\Palm\HOTSYNC.EXE
    C:\WINDOWS\System32\mrtMngr.EXE
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\barmak\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://t.rack.cc/s.php?aid=35
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://t.rack.cc/s.php?aid=35
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://t.rack.cc/s.php?aid=35
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://t.rack.cc/h.php?aid=35
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://t.rack.cc/s.php?aid=35
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://t.rack.cc/s.php?aid=35
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://t.rack.cc/s.php?aid=35
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://start.earthlink.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://t.rack.cc/h.php?aid=35
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = ,
    R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = ,
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\downloaded program files\googletoolbar_en_2.0.95-big.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\downloaded program files\googletoolbar_en_2.0.95-big.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\PC-CAM Center\CAMTRAY.EXE
    O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [sys] regedit -s sys.reg
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\QBDAgent.exe
    O8 - Extra context menu item: &Google Search - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Si&milar Pages - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmtrans.html
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
     
    funkyfour, Dec 13, 2003
    #1
  2. Unzy

    Unzy Registered Member

    Joined:
    Nov 2, 2003
    Posts:
    1,098
    Location:
    Belgium
    Hi funkyfour,

    Can you please download and run this removal tool first? :

    CWShredder

    Open -> doubleclick cwshredder.exe -> click 'next'

    After doing so repost another log. Make sure you copypaste the complete log as I think the last piece of your log was missing (016 and 019 entries)

    Thanks!

    Cheers,
     
    Unzy, Dec 13, 2003
    #2
  3. funkyfour

    funkyfour Guest

    Here is the new log. There are no 16 and 19 entries. Is that a problem? Thanks.

    Logfile of HijackThis v1.97.7
    Scan saved at 10:50:08 AM, on 12/14/2003
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\S3tray2.exe
    C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\QBDAgent.exe
    C:\Program Files\Palm\HOTSYNC.EXE
    C:\WINDOWS\System32\mrtMngr.EXE
    C:\Documents and Settings\barmak\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://start.earthlink.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = ,
    R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = ,
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\downloaded program files\googletoolbar_en_2.0.95-big.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\downloaded program files\googletoolbar_en_2.0.95-big.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\PC-CAM Center\CAMTRAY.EXE
    O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\QBDAgent.exe
    O8 - Extra context menu item: &Google Search - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Si&milar Pages - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page - res://c:\windows\downloaded program files\GoogleToolbar_en_2.0.95-big.dll/cmtrans.html
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
     
    funkyfour, Dec 14, 2003
    #3
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Hi funkyfour,

    CWShredder seems to have taken care of it.
    Having no O16 or O19 entries is uncommon, but not necessarily a problem, although you sure could use one O16 (the one from Windows Update) ;)

    Regards,

    Pieter
     
    Pieter_Arntz, Dec 14, 2003
    #4
  5. badm3

    badm3 Guest

    Everyone in this forum refers to a HijackThis log. Is that a piece of software? If so, can you provide a link where it can be downloaded.

    Thank you,
     
    badm3, Dec 15, 2003
    #5
  6. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Hi badm3,

    Please read: http://www.wilderssecurity.com/showthread.php?t=15913

    You will find the link to HijackThis and lots more on how to get rid of spyware.

    Regards,

    Pieter
     
    Pieter_Arntz, Dec 15, 2003
    #6
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