Help! - Server 2008 & True Image Echo Server Bld 8.353

Discussion in 'Acronis True Image Product Line' started by skot999, Aug 5, 2009.

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  1. skot999

    skot999 Registered Member

    Aug 5, 2009
    Hi All - My server is running Windows SErver 2008 Standard 64bit with Hyper-V. I'm trying to back a couple VHD files - (The VM's are running.). I'm getting the following error message:

    E00040007:Failed to backup file or folder 'D:\VM\VM.vhd'

    Error opening the file. (0x40007)
    The process cannot access the file because it is being used by another process (oxFFF0)

    Is acronis having issues using Microsoft's VSS writer?

    I used to be able to do this with this version of Acronis on Windows 2003 Server 64bit. Any ideaso_O
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello skot999,

    Thank you for using Acronis True Image Echo Server for Windows

    Acronis True Image Echo Enterprise Server supports Windows Server 2008, so this is not an issue. Acronis True Image Echo Enterprise Server provides technology to automatically utilize Microsoft VSS service to create consistent backups of opened files/folders or databases.

    Enable VSS support from Tools -> Options Default Backup Options -> Database support. Check user guide chapter 6.3.4 Database support for more information.

    Best regards,
    Dmitry Nikolaev
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