HELP FILE AGV 7.5

Discussion in 'ewido anti-spyware forum' started by shoe, Oct 3, 2006.

Thread Status:
Not open for further replies.
  1. shoe

    shoe Registered Member

    Joined:
    Oct 31, 2002
    Posts:
    201
    Why is the help file not installed?
     
  2. peter.ewido

    peter.ewido former ewido team

    Joined:
    Nov 10, 2003
    Posts:
    737
    Location:
    Brno, Czech Republic
    It will be available in the next few days. Sorry for the inconvenience!
     
  3. shoe

    shoe Registered Member

    Joined:
    Oct 31, 2002
    Posts:
    201
    thank you
     
  4. Edwin024

    Edwin024 Registered Member

    Joined:
    Nov 14, 2004
    Posts:
    1,008
    It's the eleventh now... How many days are 'the next few days' ?!
     
  5. vinzenz.ewido

    vinzenz.ewido former ewido team

    Joined:
    Dec 9, 2005
    Posts:
    425
    Location:
    Brno, Czech Republic
  6. Edwin024

    Edwin024 Registered Member

    Joined:
    Nov 14, 2004
    Posts:
    1,008
    I know that, but a useless help button in the proggie is not very professional, do you agree?
     
  7. basti

    basti Registered Member

    Joined:
    Jul 28, 2006
    Posts:
    48
    That is not so bad actually. I find it really embarrassing that an enterprise such as Grisoft not offer a German support. To sell they want the product, offer however no real German support. That is ridiculous. :thumbd:
     
  8. vinzenz.ewido

    vinzenz.ewido former ewido team

    Joined:
    Dec 9, 2005
    Posts:
    425
    Location:
    Brno, Czech Republic
    Of course there is German support. For all Grisoft Products you can obtain german support here: http://www.jakobsoftware.de/Avg/supportanfrage.php

    Especially for ewido anti-spyware and AVG Anti-Spyware you can get German support at http://www.ewido.net/de/contact/

    Regards,
    Vinzenz
     
  9. Green Giant

    Green Giant Registered Member

    Joined:
    Jun 18, 2003
    Posts:
    252
    Glad to say that I have just downloaded the helpfile manually. I would have been more ecstatic to have the upgrade which would permit updating to be automatic, which is what I paid for with a lifetime's licence for Ewido 4!
     
  10. HelpFromFrance

    HelpFromFrance Registered Member

    Joined:
    Jul 6, 2005
    Posts:
    283
    I just got the help file on an automatic update. Looks as though they have kept their word.

    Have a good day,
    HelpFromFrance
     
  11. shoe

    shoe Registered Member

    Joined:
    Oct 31, 2002
    Posts:
    201
    Same here but why wouldn't they?
     
  12. Chubb

    Chubb Registered Member

    Joined:
    Aug 9, 2005
    Posts:
    1,967
  13. shoe

    shoe Registered Member

    Joined:
    Oct 31, 2002
    Posts:
    201
    Will we be auto updated to the new version or do we have to uninstall and reinstall?
     
  14. peter.ewido

    peter.ewido former ewido team

    Joined:
    Nov 10, 2003
    Posts:
    737
    Location:
    Brno, Czech Republic
    7.5.0.50 will also be available via update in a few minutes/hours... :)
     
  15. Chubb

    Chubb Registered Member

    Joined:
    Aug 9, 2005
    Posts:
    1,967
    Hi Shoe,

    It will be auto updated. You don't need to uninstall and re-install it...

    https://www.wilderssecurity.com/showpost.php?p=855953&postcount=26

    But the updated version may be a little confusing to the users, as the version number still remained at 7.5.0.47 after update, although the new installer is at version 7.5.0.50.
     
  16. shoe

    shoe Registered Member

    Joined:
    Oct 31, 2002
    Posts:
    201
    thanks
     
  17. siliconman01

    siliconman01 Registered Member

    Joined:
    Mar 6, 2003
    Posts:
    786
    Location:
    West Virginia (USA)
    7.5.0.50 update with Help file delivered and installed very smoothly via live update. Program restart required, but no reboot :rolleyes:
     
  18. Chubb

    Chubb Registered Member

    Joined:
    Aug 9, 2005
    Posts:
    1,967
    Yes, just received another automatic update and the version number is now showing 7.5.0.50 after restart.
     
  19. shoe

    shoe Registered Member

    Joined:
    Oct 31, 2002
    Posts:
    201
    same here looking good
     
  20. Green Giant

    Green Giant Registered Member

    Joined:
    Jun 18, 2003
    Posts:
    252
    I have just downloaded the update manually and the version is now 7.5.0.50 plus. Will this now autoupdate from now on?

    The enforced manual update several times daily has become tiresome.
     
  21. berng

    berng Registered Member

    Joined:
    Sep 11, 2005
    Posts:
    252
    Location:
    NJ, USA
    I'm sure you'll find out if you wait a day. :D
     
  22. pwillener

    pwillener Registered Member

    Joined:
    Apr 24, 2006
    Posts:
    133
    Location:
    Tokyo, Japan
    According to the other post by karl.ewido, the auto-update failure is fixed in 7.5.0.50.
     
  23. Green Giant

    Green Giant Registered Member

    Joined:
    Jun 18, 2003
    Posts:
    252
    Thanks to berng and pwillener for this info!
     
  24. shoe

    shoe Registered Member

    Joined:
    Oct 31, 2002
    Posts:
    201
    updating fine here
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.