Help! Even w/adaware & spybot & other removal (merged)[solved]

Discussion in 'adware, spyware & hijack cleaning' started by akabraz, Jun 9, 2004.

Thread Status:
Not open for further replies.
  1. akabraz

    akabraz Registered Member

    Joined:
    Jun 9, 2004
    Posts:
    8
    detection tools I can't get rid of adestroyer, virtual bouncer etc. Here is my log from today. Can you please help me? :( :(

    Logfile of HijackThis v1.97.7
    Scan saved at 10:50:29 AM, on 6/9/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\AIM\aim.exe
    C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Roxio\GoBack\GBPoll.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
    C:\WINDOWS\system32\drivers\KodakCCS.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\ScsiAccess.EXE
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\PROGRA~1\ADDEST~1\ADDEST~1.EXE
    C:\PROGRA~1\VBouncer\VIRTUA~1.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Susan Braswell\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R3 - URLSearchHook: (no name) - {9368D063-44BE-49B9-BD14-BB9663FD38FC}_ - (no file)
    R3 - URLSearchHook: URLSearch Class - {965A592F-8EFA-4250-8630-7960230792F1} - C:\WINDOWS\System32\cdsm32.dll
    N2 - Netscape 6: user_pref("browser.startup.homepage", "http://www.yahoo.com"); (C:\Documents and Settings\Susan Braswell\Application Data\Mozilla\Profiles\default\l07ovwq1.slt\prefs.js)
    N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Susan Braswell\Application Data\Mozilla\Profiles\default\l07ovwq1.slt\prefs.js)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [fcruz] C:\WINDOWS\fcruz.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
    O4 - HKCU\..\RunOnce: [c9nxgdy.exe] C:\WINDOWS\System32\c9nxgdy.exe
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .aiff: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O14 - IERESET.INF: SEARCH_PAGE_URL=
    O14 - IERESET.INF: START_PAGE_URL=
    O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {5C7F15E1-F31A-44FD-AA1A-2EC63AAFFD3A} - http://www.atelys.com/src/Speedup.ocx
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/virusinfo/webscan.cab
    O16 - DPF: {7D30109B-DD2B-4339-BE80-1CD48723C2BC} (LiveX(v6.0)) - http://216.177.6.142/cab/Live.cab
    O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37934.2382986111
    O16 - DPF: {A16E6189-A1DD-4696-9806-0324C145D794} - http://www.jraun.com/activex/src/KeyActivexTest.ocx
    O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.13.5/ttinst.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C1833F9E-4135-4398-AF3B-405E6CCC914F}: NameServer = 199.45.32.43 199.45.32.38
     
    akabraz, Jun 9, 2004
    #1
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Re: Help! Even w/adaware & spybot & other removal

    Hi akabraz,

    Before you start, please move hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
    These will now end up on your desktop.

    Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R3 - URLSearchHook: (no name) - {9368D063-44BE-49B9-BD14-BB9663FD38FC}_ - (no file)
    R3 - URLSearchHook: URLSearch Class - {965A592F-8EFA-4250-8630-7960230792F1} - C:\WINDOWS\System32\cdsm32.dll

    O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)

    O4 - HKLM\..\Run: [fcruz] C:\WINDOWS\fcruz.exe

    O4 - HKCU\..\RunOnce: [c9nxgdy.exe] C:\WINDOWS\System32\c9nxgdy.exe

    Then reboot into safe mode and delete:
    C:\WINDOWS\System32\cdsm32.dll
    C:\WINDOWS\System32\c9nxgdy.exe

    Could you also zip up and mail me a copy of:
    C:\WINDOWS\fcruz.exe
    Please send it to pieterATwilderssecurity.org (replace AT with @)
    I will let you know asap if it can be deleted as well or if it should be reinstated.

    Regards,

    Pieter
     
    Pieter_Arntz, Jun 9, 2004
    #2
  3. akabraz

    akabraz Registered Member

    Joined:
    Jun 9, 2004
    Posts:
    8
    Re: Help! Even w/adaware & spybot & other removal

    How do I do that? If I go under my computer it shows hijackthis has its own folder.
     
    akabraz, Jun 9, 2004
    #3
  4. akabraz

    akabraz Registered Member

    Joined:
    Jun 9, 2004
    Posts:
    8
    Re: Help! Even w/adaware & spybot & other removal

    Again, quickly how can I zip this up?
     
    akabraz, Jun 9, 2004
    #4
  5. akabraz

    akabraz Registered Member

    Joined:
    Jun 9, 2004
    Posts:
    8
    Re: Help! Even w/adaware & spybot & other removal

    Nevermind, figured it out and I am sending now. What about above?
     
    akabraz, Jun 9, 2004
    #5
  6. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Re: Help! Even w/adaware & spybot & other removal

    See if this helps:
    http://home.planet.nl/~kleyn080/hijackthisexplanation.html

    This is what I mailed you about fcruz.exe (thanks for the file)

    These are the data AdAware coughed up about the file you sent me.
    I would adviose a scan with AdAware using the latest definitions.
    It might find some related registry entries and you can delete the
    file.

    Vendor:180Solutions
    Category:Data Miner
    Object Type:File
    Size:94208 Bytes
    Location:i:\manege (kijk uit)\oogstweek22\fcruz.exe
    Last Activity:8-6-2004 22:00:00
    Risk LevelLow
    Comment:
    Description:No Detail Information Available.

    Regards,

    Pieter
     
    Pieter_Arntz, Jun 9, 2004
    #6
  7. akabraz

    akabraz Registered Member

    Joined:
    Jun 9, 2004
    Posts:
    8
    hijack log enclosed HELP! also another ?

    Here is my hijack log from tonight. I posted this yesterday and thought I followed the instructions you replied with. All was fine and then wham I was slammed again. Yesterday at one point adaware detected 353 (yes you read that right LOL) problems.

    I keep running adaware and it says it can not remove the following:

    c:\windows\system32\aoctres.dll

    What is this? Is it harmful? Should it be removed? When I go into regedit I can not locate the subfolder. I do not claim to be computer literate so can I get specific play by play instructions on where and how to remove this?

    Also here is my log, what looks suspicious? MANY THANKS!!

    Logfile of HijackThis v1.97.7
    Scan saved at 10:26:41 PM, on 6/10/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\PROGRA~1\insidethis\Once Regs.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\America Online 8.0\aoltray.exe
    C:\Program Files\Roxio\GoBack\GBTray.exe
    C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Roxio\GoBack\GBPoll.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
    C:\WINDOWS\system32\drivers\KodakCCS.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\ScsiAccess.EXE
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Susan Braswell\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R3 - URLSearchHook: (no name) - {9368D063-44BE-49B9-BD14-BB9663FD38FC}_ - (no file)
    N2 - Netscape 6: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\Susan Braswell\Application Data\Mozilla\Profiles\default\l07ovwq1.slt\prefs.js)
    N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Susan Braswell\Application Data\Mozilla\Profiles\default\l07ovwq1.slt\prefs.js)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton SystemWorks\Norton CleanSweep\QDCSFS.exe /scheduler
    O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [avserve.exe] C:\WINDOWS\avserve.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [body iso] C:\PROGRA~1\insidethis\Once Regs.exe
    O4 - HKLM\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /QS
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
    O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
    O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: AIM (HKLM)
    O12 - Plugin for .aiff: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O14 - IERESET.INF: SEARCH_PAGE_URL=
    O14 - IERESET.INF: START_PAGE_URL=
    O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {5C7F15E1-F31A-44FD-AA1A-2EC63AAFFD3A} - http://www.atelys.com/src/Speedup.ocx
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/virusinfo/webscan.cab
    O16 - DPF: {7D30109B-DD2B-4339-BE80-1CD48723C2BC} (LiveX(v6.0)) - http://216.177.6.142/cab/Live.cab
    O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37934.2382986111
    O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.13.5/ttinst.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C1833F9E-4135-4398-AF3B-405E6CCC914F}: NameServer = 199.45.32.43 199.45.32.38
     
    akabraz, Jun 10, 2004
    #7
  8. snapdragin

    snapdragin Registered Member

    Joined:
    Feb 16, 2002
    Posts:
    8,415
    Location:
    Southern Ont., Canada
    Re: Help! Even w/adaware & spybot & other removal (merged)

    Hi akabraz - I've merged your last post with your current thread. Please stay in one thread until your problem is resolved. Thank you. :)

    Regards,

    snap
     
    snapdragin, Jun 11, 2004
    #8
  9. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Re: Help! Even w/adaware & spybot & other removal (merged)

    First, download and run: http://www.microsoft.com/downloads/...7e-1b6b-4fc3-90d4-9fa42d14cc17&displaylang=en

    Then have HijackThis Fix:

    O4 - HKLM\..\Run: [body iso] C:\PROGRA~1\insidethis\Once Regs.exe

    Then follow the instructions here: https://www.wilderssecurity.com/showthread.php?t=30668
    to get rid of:
    R3 - URLSearchHook: (no name) - {9368D063-44BE-49B9-BD14-BB9663FD38FC}_ - (no file)

    After rebooting you can delete:
    C:\PROGRAM FILES\insidethis <= entire folder

    Regards,

    Pieter
     
    Pieter_Arntz, Jun 11, 2004
    #9
  10. akabraz

    akabraz Registered Member

    Joined:
    Jun 9, 2004
    Posts:
    8
    Re: Help! Even w/adaware & spybot & other removal (merged)

    Okay finally I had time to sit and follow your instructions. I *hope* I did it properly. Here is my current log, how does it look now?

    Logfile of HijackThis v1.97.7
    Scan saved at 10:55:12 AM, on 6/12/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Roxio\GoBack\GBPoll.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
    C:\WINDOWS\system32\drivers\KodakCCS.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\ScsiAccess.EXE
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\Program Files\America Online 8.0\aoltray.exe
    C:\Program Files\Roxio\GoBack\GBTray.exe
    C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Documents and Settings\Susan Braswell\Desktop\HijackThis.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R3 - Default URLSearchHook is missing
    N2 - Netscape 6: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\Susan Braswell\Application Data\Mozilla\Profiles\default\l07ovwq1.slt\prefs.js)
    N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Susan Braswell\Application Data\Mozilla\Profiles\default\l07ovwq1.slt\prefs.js)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton SystemWorks\Norton CleanSweep\QDCSFS.exe /scheduler
    O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
    O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
    O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: AIM (HKLM)
    O12 - Plugin for .aiff: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O14 - IERESET.INF: SEARCH_PAGE_URL=
    O14 - IERESET.INF: START_PAGE_URL=
    O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/virusinfo/webscan.cab
    O16 - DPF: {7D30109B-DD2B-4339-BE80-1CD48723C2BC} (LiveX(v6.0)) - http://216.177.6.142/cab/Live.cab
    O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37934.2382986111
    O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.13.5/ttinst.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C1833F9E-4135-4398-AF3B-405E6CCC914F}: NameServer = 199.45.32.43 199.45.32.38
     
    akabraz, Jun 12, 2004
    #10
  11. Taz71498

    Taz71498 Registered Member

    Joined:
    May 27, 2004
    Posts:
    674
    Location:
    USA
    Re: Help! Even w/adaware & spybot & other removal (merged)

    Hello akabraz,

    Run Hijackthis again and check these items and then on Fix:

    R3 - Default URLSearchHook is missing

    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u

    Reboot and post a final log for review. Are you having anymore problems?
     
    Taz71498, Jun 12, 2004
    #11
  12. akabraz

    akabraz Registered Member

    Joined:
    Jun 9, 2004
    Posts:
    8
    Re: Help! Even w/adaware & spybot & other removal (merged)

    Logfile of HijackThis v1.97.7
    Scan saved at 8:10:40 PM, on 6/12/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\America Online 8.0\aoltray.exe
    C:\Program Files\Roxio\GoBack\GBTray.exe
    C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Roxio\GoBack\GBPoll.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
    C:\WINDOWS\system32\drivers\KodakCCS.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\ScsiAccess.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Documents and Settings\Susan Braswell\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    N2 - Netscape 6: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\Susan Braswell\Application Data\Mozilla\Profiles\default\l07ovwq1.slt\prefs.js)
    N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Susan Braswell\Application Data\Mozilla\Profiles\default\l07ovwq1.slt\prefs.js)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton SystemWorks\Norton CleanSweep\QDCSFS.exe /scheduler
    O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
    O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
    O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: AIM (HKLM)
    O12 - Plugin for .aiff: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O14 - IERESET.INF: SEARCH_PAGE_URL=
    O14 - IERESET.INF: START_PAGE_URL=
    O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/virusinfo/webscan.cab
    O16 - DPF: {7D30109B-DD2B-4339-BE80-1CD48723C2BC} (LiveX(v6.0)) - http://216.177.6.142/cab/Live.cab
    O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37934.2382986111
    O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.13.5/ttinst.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C1833F9E-4135-4398-AF3B-405E6CCC914F}: NameServer = 199.45.32.43 199.45.32.38
     
    akabraz, Jun 12, 2004
    #12
  13. Taz71498

    Taz71498 Registered Member

    Joined:
    May 27, 2004
    Posts:
    674
    Location:
    USA
    Re: Help! Even w/adaware & spybot & other removal (merged)

    Hello,

    Log is looking good. This is a resource hog and I suggest fixing it. It only removes the link:

    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

    Reboot.

    Now that you are clean, I suggest going to this link and following the suggestions:
    https://www.wilderssecurity.com/showthread.php?t=27971

    Happy Surfing!
     
    Last edited by a moderator: Jun 12, 2004
    Taz71498, Jun 12, 2004
    #13
  14. akabraz

    akabraz Registered Member

    Joined:
    Jun 9, 2004
    Posts:
    8
    Re: Help! Even w/adaware & spybot & other removal (merged)

    hopefully final log (for now)

    Logfile of HijackThis v1.97.7
    Scan saved at 10:40:34 PM, on 6/12/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Roxio\GoBack\GBPoll.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
    C:\WINDOWS\system32\drivers\KodakCCS.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\ScsiAccess.EXE
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\America Online 8.0\aoltray.exe
    C:\Program Files\AOL Companion\companion.exe
    C:\Program Files\Roxio\GoBack\GBTray.exe
    C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Documents and Settings\Susan Braswell\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    N2 - Netscape 6: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\Susan Braswell\Application Data\Mozilla\Profiles\default\l07ovwq1.slt\prefs.js)
    N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Susan Braswell\Application Data\Mozilla\Profiles\default\l07ovwq1.slt\prefs.js)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton SystemWorks\Norton CleanSweep\QDCSFS.exe /scheduler
    O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
    O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
    O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: AIM (HKLM)
    O12 - Plugin for .aiff: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O14 - IERESET.INF: SEARCH_PAGE_URL=
    O14 - IERESET.INF: START_PAGE_URL=
    O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/virusinfo/webscan.cab
    O16 - DPF: {7D30109B-DD2B-4339-BE80-1CD48723C2BC} (LiveX(v6.0)) - http://216.177.6.142/cab/Live.cab
    O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37934.2382986111
    O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.13.5/ttinst.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C1833F9E-4135-4398-AF3B-405E6CCC914F}: NameServer = 199.45.32.43 199.45.32.38
     
    akabraz, Jun 12, 2004
    #14
  15. Taz71498

    Taz71498 Registered Member

    Joined:
    May 27, 2004
    Posts:
    674
    Location:
    USA
    Hello,

    Yes, looks good. Just go to the link I posted before for suggestions and hope all is well for you.
     
    Taz71498, Jun 13, 2004
    #15
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...