having trouble cleaning this out....

...so here is the log: (i was hijacked 3 days ago, cant remove the file which keeps changing my home page)

Logfile of HijackThis v1.97.7
Scan saved at 7:09:19 AM, on 5/13/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\services\wmplayer.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\program files\support.com\client\bin\tgcmd.exe
C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\documents and settings\pierson besse\local settings\temp\q52.exe
C:\documents and settings\pierson besse\local settings\temp\n0.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\PowerPanel\Program\PcfMgr.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\SpywareBlaster\spywareblaster.exe
C:\Documents and Settings\Pierson Besse\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.coolsearch.biz/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\searchpage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html
F1 - win.ini: run=C:\WINDOWS\System32\services\wmplayer.exe
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Pierson Besse\Application Data\Mozilla\Profiles\default\t795fmdl.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - C:\WINDOWS\System32\services\2.01.00.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O2 - BHO: OsbornTech Popup Blocker - {FF1BF4C7-4E08-4A28-A43F-9D60A9F7A880} - C:\WINDOWS\System32\mshelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] "c:\program files\support.com\client\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [CreateCD_Reminder] C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [xpsystem] C:\WINDOWS\System32\services\wmplayer.exe
O4 - HKLM\..\Run: [q52] C:\documents and settings\pierson besse\local settings\temp\q52.exe
O4 - HKLM\..\Run: [n0] C:\documents and settings\pierson besse\local settings\temp\n0.exe
O4 - HKCU\..\Run: [xpsystem] C:\WINDOWS\System32\services\wmplayer.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: PowerPanel.lnk = ?
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: AIM (HKLM)
O13 - DefaultPrefix: c:\searchpage.html?page=
O13 - WWW Prefix: c:\searchpage.html?page=
O13 - Home Prefix: c:\searchpage.html?page=
O13 - Mosaic Prefix: c:\searchpage.html?page=
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {10000000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\MAIN.MHT!http://d.dialer2004.com//orange/main.chm::/load.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab


Please help this is getting really annoying. Thanks

 

Before you start, please unzip HijackThis to it's own folder somewhere.
The program will make backups in the folder it's run from.
These easily get lost in a Temp folder and are an annoyance on the desktop

This might not get it all - but let's start this way

Use Taskmanager (Ctrl-Alt-Del) to end these running processes if you can
(or use Process Explorer)
C:\WINDOWS\System32\services\wmplayer.exe
C:\documents and settings\pierson besse\local settings\temp\q52.exe
C:\documents and settings\pierson besse\local settings\temp\n0.exe

Download and run CWShredder by Merijn Bellekom
Run it, press 'Fix', and allow it to fix all it finds.


Run HijackThis again, push Scan and place a check mark next to the following items using your mouse.
Not all of these entries will still be present - but make sure you get the ones that are.
Next, close all browser Windows, and push the 'Fix checked' button in HijackThis

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.coolsearch.biz/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\searchpage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html
F1 - win.ini: run=C:\WINDOWS\System32\services\wmplayer.exe
O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - C:\WINDOWS\System32\services\2.01.00.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [xpsystem] C:\WINDOWS\System32\services\wmplayer.exe
O4 - HKLM\..\Run: [q52] C:\documents and settings\pierson besse\local settings\temp\q52.exe
O4 - HKLM\..\Run: [n0] C:\documents and settings\pierson besse\local settings\temp\n0.exe
O4 - HKCU\..\Run: [xpsystem] C:\WINDOWS\System32\services\wmplayer.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O13 - DefaultPrefix: c:\searchpage.html?page=
O13 - WWW Prefix: c:\searchpage.html?page=
O13 - Home Prefix: c:\searchpage.html?page=
O13 - Mosaic Prefix: c:\searchpage.html?page=
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {10000000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\MAIN.MHT!http://d.dialer2004.com//orange/main.chm::/load.exe
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab


Empty the TIF (Temporary Internet Files)
To do so use Control Panel > Internet Options(or right click the IE icon on the desktop and choose Properties)
Click Delete Files on the General Tab - place a check in the Delete all offline content box and then press OK

Delete all the files in (and any subfolders of) the C:\Windows\Temp\ folder
(or go direct to the C:\Documents and Settings\userprofilename\Local Settings\Temp\ folder and delete what you can - some will be protected)

Set your Explorer up using the info in this link so that hidden and System files are visible
Also Uncheck the "Hide extensions for known file types" box

Reboot to SAFE mode
How to start the computer in Safe mode

Delete the following files:
C:\MAIN.MHT (if you can find it - might not be there)
C:\documents and settings\pierson besse\local settings\temp\q52.exe
C:\documents and settings\pierson besse\local settings\temp\n0.exe
(hopefully you actually managed to delete the last 2 of these with the previous temp cleanup)


Delete the following folders:
C:\WINDOWS\System32\services\


Reboot to normal mode

Download Spybot - Search and Destroy
After installing, first press Online, and search for, put a check mark at, and install all updates.
Next, close all Internet Explorer windows, hit 'Check for Problems', and after SpyBotSD has completed it's scan push the 'Fix checked' button for all that it has automatically selected.