Guard / Shield won't load

I just D/L's ewido 4.0.0.172, and the guard/shield won't load.
At first I installed over the beta, then revoved both beta & 4.0.0.172 and re-installed the final version. Still can't load Guard.

Anyone have a clue?

...screamer

win XP Sp2
spec's in sig

 

Please attach error.txt and logfile.txt here.

Thanks.

BR

 

Here ya go Vinzenz. Thanks!

...screamer

 

You don't have an error.txt?

 

I don't know how to add two files to one reply

 

Ok forget my post before. Thx.

 

Hmm do you have installed ewido anti-spyware 4.0 as administrator? Because we got an access denied error for installing the service. This normally means you was not logged in as administrator. This is needed.

BR

 

I'm logged on as administrator

 

Vinzenz, I closed SSM & Cyberhawk, Rather than just disabling them, I was able to activate shield / guard.

Thank you, you sparked a brain fart

...screamer