Getting rid of Adware.Websearch and Adware.Huntbar

Using XP. Have had no luck getting rid of Adware.Websearch and Huntbar. Have gone to the Symantec site, did download the huntbar removal but no results. Have tried everything I think of, but simple computer user. Any help at this point more than appreciated. Now using Spywareblaster, Spywareguard, SpyBot.

 

Firstly, you have posted in the wrong place, but its alright as everyone does it.

Secondly, you may need to stop the actually program side from running first, this can be done by going into Task Manager and stopping the process which appears to be adware, then run something like ad-aware while it is not running.

Alternatively you may be able to do the same running windows in safe mode.

Jimbob

 

Thanks so much Jimbob. New to these threads. Not that familiar with moving around in Windows environment, but will work in the direction of the Task Bar first.

 

U might want to download Ad-aware, which as far as i know, takes care of Huntbar.

http://www.lavasoftusa.com/



snowbound

 

Thanks for the reply snowbound. Have the free Adaware running also, use it most every day. So far none of what I have downloaded has gotten those pesky critters. In fact, nothing but Norton Antivirus has caught them. I delete them there, but they show up next scan.

 

Hi Ingos,

Try booting in safe mode (tap F8 while PC is booting), select option 1 for WinXP - "Safe Mode" ... Navigate to where the files are and delete them or Run Nav in safe mode and try again to delete them (note: you'll have to load NAV manually ... just click the icon.)

Report back and let us know the outcome either way.

Steve

 

Actually Spychecker has some info for you. http://www.spywareguide.com/product_show.php?id=426 ... there are 2 removal tools listed there

To manually remove it here are the instructions:

Steve

 

Dog - thanks for the direction. All this is new, so bear with. Will have to figure this all out step by step.

 

Just to recap, the problem seems to be that whatever you are trying to remove is in use when you are trying to remove it and so you have to shut it down first.

Jimbob

 

Programs like AdAware are quite capable of 'killing' processes before attempting to remove them. If AdAware fails to do the job how on earth do you expect a Newbie to do it?

Ingos, you might have a multiple infection here which will require special treatment. Before we take this matter further you should try following the advice given in the general cleaning instructions here:- https://www.wilderssecurity.com/showpost.php?p=256853

When you've done that come back here and we will give you some further instruction on how to proceed.

 

Wow!! Thanks for this further info. Have been reading all I can to get somewhat up to speed. Seems I have more to do. Much thanks.

 

If they keep coming back after you have gotten rid of them they could be in system restore. You might want to turn off system restore and then off the computer reboot the computer and then turn system restore again and then do another scan and see if they come back that time.

bigc

 

Hi TopperID, the link you have given is for users that have Nod32 Anti-virus, the actual link for all other Anti-virus users is General Cleaning in the Virus and Trojan Support Issues forum under "viruses and worms". The difference being it advises NOT to use an additional Anti-virus program, as this may cause further problems...

Cheers

 

Whoops!

Must have got the wrong link in my haste.

 

LOL, no worries, just giving you a heads up

 

i think you can remove Adware.Websearch by going to add/remove programs and picking remove. then do a scan with adaware