First Defense ISR

Hi i installed First Defense and pc cillian is picking up trojan Patch c/$ISR system volume.. and quarantined it..can i stop this anyway i did email ROxio.thanks MD

 

GOOD GRIEF!! First of all, I did not understand one word of your post, and secondly, did you try contacting Raxco tech support, they may not be perfect but compared to most other tech supports they are pretty darn good.

Acadia

P.S. If you do indeed contact Raxco, how about posting to them in NORMAL English.

Acadia

 

lol ! Ouch Acadia .

 

sorry dyslexic.

 

LOL. Actually, I really am trying to help; I believe that FirstDefense is one of the undiscovered gems of the Internet. But in order to help, I've got to understand what exactly intarnation the problem is!!

Acadia

 

ok. let me try again..lol np

I installed FD ISR Great product..let me say!! now i noticed today trend my real time scanner had come up adn said trojan patch? qaurantied it..when i went to look at the qaurantine list..it said c/$ISR system volume..malicious file..exe..now do i restore this as First Defence might need it..beco'z i had created 2 snapshots with this program..and noticed in my qaurantine there where 2 c/$ISR system volume exe's so im thinking its picking up my snapshots...as a malicious file? I disabled system restore and ran a online pc cillian scan as well as A2 free nothing was found..so my question i guess is how do i stop my real time scanner being pc cillian from picking it up and qaurantining them? i only have delete option clean and add in my folder pc cillian..and well it will be anoying if it keeps detecting it..hope that was clearer thanks MD


Oh and forgot when i run my scanner pc cilian i noticed first thing it scans is monitor $ISR Being this program First defense..so im assuming its a false positive pc is doing..question is how do i stop it quaranting it..

I can change virus scanners..if u reccomend one similiar? i hear AVG free is good? but better then pc cillian im not sure..and i want to keep First Defence

 

What happens when you boot into another Snapshot, do you still get the Trend messages? Yeah, the $ISR folder is almost always the very first thing that gets scanned by all of my various security scanners. KAV 5.0 is the only anti-virus that Raxco lists on its website as being incompatible with FirstDefense and with as many people as use Trend, if there were an incompatiblity issue with Trend I'm sure we that would know about it. Sounds like it might be more of a Trend issue than a FirstDefense issue ... contact Trend tech support?

Good luck,
Acadia

 

Acadia .
You are killin me !!!! lol . I love this forum . And I use NOD with nooooo problems whatsoever . Acadia and Pete . Meant to tell you guys I went ahead and bought it . Had to . Too good to pass up .

 

Hollywoodpc, hope you enjoy it. Like I said above, I believe FD is one of the undiscovered gems of computerdom.

Acadia