false positive

Discussion in 'ESET Smart Security' started by Shankle, Oct 8, 2012.

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  1. Shankle

    Shankle Registered Member

    Joined:
    May 2, 2006
    Posts:
    515
    Running Windows 7 Pro with ESET SS 5.0

    Tried the normal channel for fixing this but keep getting
    messages back from Customer Care that don't apply to
    the problem.
    Here is what I get when on the masm32 board:
    the masm32 web site address: hxxp://www.masm32.com/board/index.php
    The false positive occurs when I am creating a message.
    masmforum.com/~masm32/board/smileys/mforum/cool.gif
    "Cool.Gif" keeps changing to something else.
    Makes me think this is not a false positive.

    I am able to work around it but it needs to be fixed.

    Edit: URL obfuscated to prevent users from getting infected in case the detection is not a false positive.
     
    Last edited by a moderator: Oct 8, 2012
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Please provide a screen shot of the alert you're getting.
     
  3. Shankle

    Shankle Registered Member

    Joined:
    May 2, 2006
    Posts:
    515
    I have attached the screeshot you requested.
    The "Cool.gif" changes to dozens of other items
    Thanks
     

    Attached Files:

  4. Shankle

    Shankle Registered Member

    Joined:
    May 2, 2006
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    The false positive is still occurring.
    Sure wish it could be fixed.
     
  5. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Try it with the most current update, it seems not to be blocked any more.
     
  6. Shankle

    Shankle Registered Member

    Joined:
    May 2, 2006
    Posts:
    515
    Thank you Marcos.
    I posted a message on the MASM32 board and no messages appeared
    about a virus from ESET. Thanks ESET for fixing the problem.
     
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