"Failed to registrate product" during installation

Discussion in 'Acronis Disk Director Suite' started by Rob9304, Oct 27, 2005.

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  1. Rob9304

    Rob9304 Guest

    Does anyone know what does that message means? I'm trying to install the full version and when I fill out the registration details, it simply says "failed to registrate product". How can I get around this?

    Thanks for any help.

  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Rob,

    Thank you for your interest in Acronis Disk Management Software.

    Please make a screen shot with the error message you receive and send it to us along with your purchase information (i.e. purchase e-mail, serial number etc.).

    Please collect the information requested above and contact us from our web-site: http://www.acronis.com/homecomputing/my/support/ . Please don't forget to send the link to this thread along with gathered information. This would allow us to investigate the problem and help you with the solution.

    Thank you.
    Semyonov Vasily
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