F-Secure Online Scan

Hi all

Anyone help with this little problem...

Attempted to download the 'download package' from the F-Secure website in order to do an online scan (just a second opinion required....I currently have NAV2005 which is giving me a clean bill of health). Three times yeserday I got the message "Download unsuccesful.Please try later"
Could this be down to a problem with the F-Secure server or a problem closer to home?
Any ideas greatly appreciated

thnx

 

Check first;
Account with administrator rights.
IE not FF.
Java script and Active X enabled....

 

Thx bigbuck

Re: your check list...

1....Not so sure what you mean by "Account with administrator rights".
2....I am using IE not FF (FireFox?)
3... Did have Java Script and Active X enabled....

ftwynne59

 

Supported web browsers:

Microsoft Internet Explorer 5.0 or higher.

JavaScript needs to be enabled.

You need to have ActiveX enabled.

You may enable ActiveX and JavaScript from
Tools->Internet Options->Security->Custom Level

Notice: If JavaScript and ActiveX were disabled for security reasons, please remember the restore your original settings after scanning.

 

That you're using an administrator account in Windows
http://www.microsoft.com/resources/...xp/all/proddocs/en-us/ua_c_account_types.mspx
Also F Secure FAQ's

 

Administrator account doesn't apply to Windows 98 which is the OS that the OP uses.
The OP has IE6 and has Java, Scripting and ActiveX all enabled. I'm wondering if this is may be resolved by installing Sun Java. Yes/No?

muf

 

Just tried it myself and it started downloading the files no problem. I added this URL to my trusted zone in IE.
http://support.f-secure.com

Try that, then refresh the page and try again.

muf

Edit: Just tried it again and got the same message saying unable to download the files. I tried again and it worked. So looks like you will just have to keep trying until it works. Your dial-up may compound the problem, but it does work, so perseverance is the key here.

muf

 

You may also want to check your firewall logs to be sure it's not blocking the download.

 

Thanks to bigbuck, Stephanos G., Notok & muf...will follow your direction & advice and persevere with the download.
Will post an update if/when I'm successful....

Thnx again...

ftwynne59