ESS Rollback 5.2.9.1 64b Win7

Rolls back installing drivers, please assist me.

Steps taken to resolve issue:

Check BFE service OK
Ran ESET Uninstaller in safe mode
Deleted INFCACHE.1
Reset device path
Reset TEMP permissions
Run MSFIX for cryptographic errors
NDIS repair not necessary
No other AV found MCPR fails however
Enabled logging for MSI
NO SETUPAPI.log was generated
Latest network drivers
Latest OS updates
No unusual drivers present

Logs:

dberr.txt

example errors:

CatalogDB: 10:28:44 27/08/2012: catdbcli.cpp at line #610 encountered error 0x000006b5
CatalogDB: 10:28:44 27/08/2012: catadnew.cpp at line #1915 encountered error 0x000006b5
CatalogDB: 10:28:44 27/08/2012: catadnew.cpp at line #818 encountered error 0x000006b5

install.log

example errors:

DEBUG: Error 2826: Control BottomLine on dialog PrepareDlg extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: PrepareDlg, BottomLine, to the right

Procmon log:

some ACCESS DENIED

Logs attached. Thank you.

 

In addition to the logs provided, can you provide a System Inspector Log as well? Also sending you a PM.

 

The install log is incomplete. I'd suggest compressing an install, setupapi and Process Monitor logs (generated at the same time) along with an ESI log and PM'ing me or dwomack the download link. We can also provide you with a safe location for uploading the stuff, or you can contact Customer care who will be happy to assist you as well.

 

Thank you for your assistance. I already have a ticket open with ESET regarding this issue so not necessary to open another, I just wanted to see if anyone else had a similar issue and knew of a resolution.

Marcos, the install.log is in two parts. See installcont.log for the rest Wouldn't allow me to upload more than 1mb.

 

You should be able to fix it as follows (http://support.microsoft.com/kb/948252):

- open a "run as administrator" command prompt.
- go to "c:\windows\system32\config\TxR" (or the equivalent location on your PC)
- run "attrib –H –S *" to make all hidden files in the directory visible.
- run "del *.blf"
- run "del *.regtrans-ms"
- reboot the machine

 

I already attempted that fix, and subsequent install was still unsuccessful.