ESS 4.2.58 - Not Passed Windows Logo Testing

Trying install version 4.2.58 on my Windows XP Professional SP2/32bits, when i get that message, It says Antivirus Not Passed Windows Logo Testing.

I back for version 4.0.474 and not see that message...why it

 

did you try with SP3 installed? and if not just allow the prompt

 

I click to continue installation and today i got 100% of CPU (egui.exe)

In XP is not installed other security software, only ESET...

I no like SP3 and no need it, but can you confirm that version 4.2 now only works with SP3? because version 4.0.474 works fine in my XP/SP2, strange it....

 

Hello,

Some of the files for ESET Smart Security 4.2.58 are signed diffrently than those for 4.0.474, which is why you see this message.

You can safely finish the installation of 4.2.58 by manually allowing the driver to install.

Regards,

Aryeh Goretsky

 

Yes i allow but after some days i got 100% of CPU as you can see in screens.

 

Hello,

You may want to create an ESET SysInspector log and send that to technical support for further examination to determine why EKRN.EXE is occupying 99% of your processor's cycles.

You can download a copy of ESET SysInspector from ESET, create a log file and mail it to support@eset.sk for analysis by a support engineer.

Regards,

Aryeh Goretsky