ESET Smart Security and Carbonite Online Backup

I think the ESET Smart Security Personal Firewall is interfering with my Carbonite Online Backup service as I am unable to connect to the Carbonite server. I have played with the ESET Smart Security Personal Firewall configuration but to no avail. Any advice? Thanks. --csp

 

Hi !

Open the user interface (GUI) . Enter the Advanced Setup Tree (F5)

1. Navigate to Personal Firewall. Choose Interactive Mode

2. Navigate to Personal Firewall -> IDS and Advanced options
Make sure all services are allowed (a.k.a 5 options)

3. In Personal firewall -> IDS and advanced options , enabled logging . Press OK.


Then, open Personal firewall > Rules and zones > Zone and rule setup
Choose "Toggle detailed view of all riles" (if already not set to this)


Start creating new rule (use the button called "New")


Name : your choice
Direction : Both
Action : Allow
Protocol : TCP & UDP

Additional action:
check Log


In Local tab - use the "Browse" button to find the program
In Remote choose - do not touch here .

Confirm with OK . Press the Apply button .

4) Goto Web access protection -> HTTP -> Web browsers
Make sure your software (a.k.a. Carbonite) has a red cross X next to it . This means its traffic will not be scanned at all

http://training.eset.com/kb/index.php?option=com_kb&Itemid=29&page=articles&articleid=560


Try again.