ESET Remote Administrator Dashboard - Stale Data

There appears to be a bug in the Remote Administrator Dashboard causing it to not update the values when you login. Whenever I login to the dashboard it is showing the numbers/values from a prior session.

As an example, the last time I logged into the dashboard was July 3rd. When I logged in today, the values on the System Performance tab still showed the last Virus Definition updates were 7/3 and the server uptime was 1day 12hours. After refreshing the page it switched to the correct values with the last Virus Definition update being 7/5 and the server uptime of 3 days 4 hours.

I thought it might be a browser cache issue, but I can switch back and forth between Google Chrome and IE and see the values from the other browsers prior session.

 

Hello,

By any chance, could a caching proxy be interfering with the display of the information?

Regards,

Aryeh Goretsky

 

Aryeh - Thanks for the reply. No, we do not use a proxy. I have tested on a couple different computers with both IE9 and Google Chrome and all have had the same issue. Below are screen shots of one of the dashboard components when I logged in this morning, and then again after refreshing the page. You'll notice at the bottom it says "Generated 13 days ago". Once I refresh the browser, it will update and say "Generated 1 minute ago".



After Refresh: