ESET Personal Firewall Initialization Failed

Hi Freinds, I have Installed Last Week ESS 4 (latest build), but I had problem with Firewall, Main Menu show me that "ESET Personal Firewall Initialization Failed", The ESS icon"colour become normal just when I choose "Only Scan Protocols..." in The Firewall Tree, I tried to try a lot of trick with no succes, so I unistalled the ESS, If there is any help I"ll be so thankful

Nb: 1- I have opened Device Manager and I have found "unknown device" in Network Adapters section

2- Os: Win7 x86

3- don't tell me to disable UAC (I did that..)

 

Hello maache,

The following Knowledgebase article has a procedure which will assist you in resolving this:
http://kb.eset.com/esetkb/index?page=content&id=SOLN2160

Please let me know if you have any trouble.

Thank you,
Richard

 

Thanks for the replay

In fact I tried what this webpage say Before, I opened ESETRepairNdis.exe but nothing happened (the black screen prompt and disappear quickly!)

Nb: I opened it as administrator too but same problem.

 

did you uninstall ess with eset uninstaller and try to reinstall?

 

YES I DID , But The Problem Persist

 

Please run the following command and post here the output:
sc qc epfwndis

Then you can try running the following and restarting the computer to see if it makes a difference:
sc config epfwndis start= auto

Should the problem persist, I'd suggest contacting customer care and supplying them with a log from SysInspector. Maybe it will reveal certain ndis drivers installed that may cause problems in conjunction with the epfw ndis driver.