ESET and Skype

Discussion in 'ESET NOD32 Antivirus' started by LanSu, Feb 10, 2011.

Thread Status:
Not open for further replies.
  1. LanSu

    LanSu Registered Member

    Joined:
    Feb 10, 2011
    Posts:
    3
    Location:
    Portland OR
    Hi all,

    New to ESET ... After install, Skype calls dropped, Skype message center says my computer is "slow" ... Also, apart from Skype, some web pages need to be reloaded .. Please point me to a tool for optimization...

    Running Windows 7 on a Toshiba NB200 ...

    Thank you.
     
    LanSu, Feb 10, 2011
    #1
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Does the problem go away after disabling web access or real-time protection?
     
    Marcos, Feb 10, 2011
    #2
  3. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,033
    Location:
    California
    Hello,

    I noticed you mentioned you just installed ESET NOD32 Antivirus. What product were you using previously?

    Regards,

    Aryeh Goretsky
     
    agoretsky, Feb 10, 2011
    #3
  4. LanSu

    LanSu Registered Member

    Joined:
    Feb 10, 2011
    Posts:
    3
    Location:
    Portland OR
    Marcos: I haven't tried to disable web or real-time protection ...

    Aryeh: I should have mentioned that I am running a Chinese language OS ... I had a Chinese version of Antivirus 360 (Qihoo?) that my university in China provided ... Didn't bother with it too much, it worked all right, but I uninstalled when I bought ESET ... Chose ESET because a second computer (desktop) I had in China had it installed, and it worked well ...
     
    LanSu, Feb 10, 2011
    #4
  5. yongsua

    yongsua Registered Member

    Joined:
    Feb 9, 2011
    Posts:
    474
    Location:
    Malaysia
    For me,Qihoo is not a reliable antivirus and last time my friend's computer get infected with many trojan when he installed Qihoo.
     
    yongsua, Feb 11, 2011
    #5
  6. siljaline

    siljaline Registered Member

    Joined:
    Jun 29, 2003
    Posts:
    6,617
    You may want to contact the vendor for full uninstallation instructions.
     
    siljaline, Feb 11, 2011
    #6
  7. LanSu

    LanSu Registered Member

    Joined:
    Feb 10, 2011
    Posts:
    3
    Location:
    Portland OR
    是吗？ 谢谢您告诉我啦！
     
    LanSu, Feb 11, 2011
    #7
  8. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,033
    Location:
    California
    Hello,

    As siljaline noted, you may be experiencing a conflict caused by the presence of leftover files from your previously-installed antivirus program. Try uninstalling ESET NOD32 Antivirus, performing a manual uninstall of Qihoo Antivirus 360 following their directions, and then reinstalling ESET NOD32 Antivirus. Does that make a difference?

    Regards,

    Aryeh Goretsky
     
    agoretsky, Feb 14, 2011
    #8
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...