Eset 6.0.308.1 and then Win7 64bit freeze opening scan report

Discussion in 'ESET Smart Security' started by killex, Mar 6, 2013.

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  1. killex

    killex Registered Member

    Joined:
    Mar 6, 2013
    Posts:
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    Location:
    Italy
    Hi all !!
    I just installed latest version of ESS took from Eset website, and I ran an intelligent scan. I noticed that during scan my USB logitech webcam continue to disconnect/reconnect and at the end of the scan, opening the report and/or double clicking on voices in it, ESS freeze and after a while Windows 7 stop to respond and I must reboot via HW reset of the PC
    Can it be a bug, or I did something wrong ?
    I uninstalled ESS 5 before with it uninstaller, and reboot PC. Now I returned to ESS 5 but I'ld like to upgrade it to the latest version.
    Thanks very much for help
    Have a nice day
    Grrtings, Devis
     
  2. install again the latest version.
    remove the camera from the computer and do the scan again.

    see if it might be an issue with the device.
     
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