Errors upon updating 'Rescue Area.'

Discussion in 'FirstDefense-Rescue Forum' started by Birdman, May 31, 2010.

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  1. Birdman

    Birdman Registered Member

    Win 7 Home x64
    FD-Rescue Lite v4.0.1.263

    Hi. Yesterday I updated a program (RoboForm) on my 'Original Area' and upon updating the 'Rescue Area'.....I noticed that I'm getting 2 errors apparently related to that software update.

    Here is an image of the error code(s) from my Activity Log. Would DELETING the "Rescue" snapshot correct this issue? If so, HOW do you delete/remove a snapshot? I couldn't find it on the program or the product manual.

    Is this even possible (ie done manually)?


    Attached Files:

    • 1.JPG
      File size:
      25.9 KB
  2. Birdman

    Birdman Registered Member

    Wasn't support going to be continued for this product to existing customers....per the "Leapfrog Software Changes" thread?

    It's been almost 1 week since I made this thread (no response) and I emailed support (automated response stated that someone would get back to me in "24 to 48 hours"....still haven't heard back yet).

  3. tobacco

    tobacco Frequent Poster

    Yes, sad isn't it.

    And they seem to pick and choose which questions to answer as this one never received a response :rolleyes:
  4. Birdman

    Birdman Registered Member

    From this experience, I've NEVER going to purchase another 'Leapfrog' software product ever again.

    What a damn shame.

    Thanks Todd and Leapfrog for sticking by your "loyal" customers.
  5. tobacco

    tobacco Frequent Poster

    Hear anything Birdmano_O ?
  6. Birdman

    Birdman Registered Member

    Nope and I emailed them again (no response yet again).

    I'm sure that both Todd and Mitch have read this thread (and my emails too) and still haven't had the courtesy to reply.
    Last edited: Jun 15, 2010
  7. tobacco

    tobacco Frequent Poster


    Hopefully a fellow rescue user will step in to help you. And wonder where that leaves the "status" of this forum then??
  8. Leapfrog Software

    Leapfrog Software Leapfrog Management


    I just saw this thread. Sorry for the disconnect. I have not seen any PM's or emails to me regarding this though. PM me with your email and I would be glad to help you troubleshoot the issue.
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