Errors After Creating Snapshot

I am a newbie with just installed FD ISR

Win XP SP2 Comodo firewall Avast Home, Cyberhawk Spyware Terminator Snoopfree & Sandboxie.

When I first started creating snapshots the error log showed a number of errors, more importantly I was unable to boot into the newly created snapshot (just a blank screen)

I then tried updating the snapshot several times which reduced but never eliminated the errors. Again I could not boot into the new snapshot. I also uninstalled and reinstalled FD ISR but no joy

After research in this excellent forum I found a thread which suggested that Comodo & Cyberhawk might be the culprits. In the case of Comodo the issue was suggested to be the tick box "Protect own registry keys and files from modification"

So I set about creating snapshots by variously unticking the box in Comodo and separately suspending Cyberhawk

This appeared to work but I could never identify which one was the problem.

So a few minutes ago I unticked Comodo and Suspended Cyberhawk together and created a snapshot. This had 3 errors. I then tried updating the snapshot and it worked. No errors!

This seems to me to be both puzzling and unexpected behavior plus quite a bit of messing about to achieve basic functionality.

Could anyone assist me by shedding any light on what the problem might be

Thanks very much

Terry

 

Hello Terry Wood

Some utilities, as you have found, protect their drivers and this can cause errors in snapshots.

Cant comment on Comodo, but have had this experience with CHawk.
https://www.wilderssecurity.com/showthread.php?t=157346

Check your logs for the errors: see what is there and get in touch with Raxco or your vendor (Raxco has a proven record with great support)

There seem to be a number of "private" copy engines out and about depending on circumstances and all accumulated info no doubt will be in updates eventually.

Search in the forum for Commodo ( I think you already have?) there are several threads about your circumstance and many threads about other security apps. Afaict most issues have been resolved.
https://www.wilderssecurity.com/showthread.php?t=162506&highlight=comodo

There are several utilities known to cause issues.

I haven't done this but you could try using RSS instead of VSS as an experiment, although I suspect this might not make a difference

FWIW dont give up on FDISR: you really wont regret keeping it


HTH

 

Hi Longboard

Thanks for your reply

"I haven't done this but you could try using RSS instead of VSS as an experiment, although I suspect this might not make a difference"

I feel a wally asking this, but how do I do it? I know VSS means volume shadow service but what does RSS mean and how do I change from VSS to RSS

Thanks

Terry

 

TerryWood,
More info about compressed snapshots :
https://www.wilderssecurity.com/showpost.php?p=758149&postcount=8

 

Thanks Peter2150

Did as you instructed and typed the commands at the command prompt. Got the message that Raxco Snapshot Service is successfully installed and please reboot.

Rebooted then attempted to create a snapshot. Right at the beginning of the operation it says "loading Microsoft Volume Shadow Service (VSS)"

As I understand it this should not happen what have I done wrong?

I have repeated the process same result.

Thanks

Terry

 

TerryWood,
Did you type the "cd" (= change directory) ?

cd \$ISR\$APP\Setup
ISRSetup -install -rss

 

ErikAlbert

Thanks

Yes I did type CD first

Terry

 

Than it's something else. You can't blame me for trying.