Error with Backup

I can't seem to backup to my USB 2.0 External HDD thats 40 GB. I get the error message:

"Failed to execute the task script. Error #2 - "The system cannot find the \file specified"

Another winodw shows
E00640067: Failed to run the task
Then the same as above.

 

What version and build number of TI?

What version of windows?

 

Hello OliverA2Z,

Thank you for choosing Acronis Disk Backup Software.

Please download and install the latest build of the respective version of Acronis True Image which is available in the Product Updates section of our web-site.

If you use the latest update, please uninstall it by following Start -> Settings -> Control Panel -> Add or Remove Programs -> Acronis True Image and then install the program once again.

If the problem still persists, please create Acronis Report and Windows System Information as it is described in Acronis Help Post.

Please create an account, then log in and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
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Tatyana Tsyngaeva