Error Retrieving Update Info File - SpyBot S&D 1.1

Discussion in 'other anti-malware software' started by WE Sim, Oct 19, 2002.

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  1. WE Sim

    WE Sim Guest

    Hi!

    I know this is not a new problem but after installing v1.1 I could not download despite setting my proxy correctly

    Any help? Thanks

    :doubt:
     
    WE Sim, Oct 19, 2002
    #1
  2. Paul Wilders

    Paul Wilders Administrator

    Joined:
    Jul 1, 2001
    Posts:
    12,475
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    The Netherlands
    Did you get an error message, and if so, which one?

    regards.

    paul
     
    Paul Wilders, Oct 19, 2002
    #2
  3. TonyKlein

    TonyKlein Security Expert

    Joined:
    Feb 9, 2002
    Posts:
    4,361
    Location:
    The Netherlands
    "Error Retrieving Update Info File", apparently... ;)

    Stoopid question: you are sure SB has your firewall's permission to phone out, I take it?
     
    TonyKlein, Oct 20, 2002
    #3
  4. WE Sim

    WE Sim Guest

    Hi!

    Yes, my Outpost Firewall does allow SB outgoing activity.

    I even uninstalled, deleted, re-downloaded and re-installed SB but to no avail.

    BTW, how to download the dat manually if auto fails? Is it possible just to download the latest dat?

    Thanks
     
    WE Sim, Oct 20, 2002
    #4
  5. TonyKlein

    TonyKlein Security Expert

    Joined:
    Feb 9, 2002
    Posts:
    4,361
    Location:
    The Netherlands
    I don't think there is.

    But why not post at the SpyBot forum?

    http://www.net-integration.net/cgi-bin/forums/ikonboard.cgi

    I'm sure that Patrick will rush to your rescue before you could even say "Error Retrieving Update Info File"
     
    TonyKlein, Oct 20, 2002
    #5
  6. WE Sim

    WE Sim Guest

    Hi Tony!

    Thanks, I'm going over now
     
    WE Sim, Oct 20, 2002
    #6
  7. PepiMK

    PepiMK Registered Member

    Joined:
    Mar 6, 2002
    Posts:
    43
    I'm afraid I haven't yet solved this problem, but the updates are at least available manually.

    Go to the homepage,
    http://security.kolla.de/
    and look for the all-in-one download at the right bar. Disregard the date in the caption, the link points to the same file as the integrated update would download.
     
    PepiMK, Oct 20, 2002
    #7
  8. Primrose

    Primrose Registered Member

    Joined:
    Sep 21, 2002
    Posts:
    2,743
    Thanks we will pass that on for now good luck.
     
    Primrose, Oct 20, 2002
    #8
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