error message when trying to download trial

Discussion in 'ESET NOD32 Antivirus' started by drmarti4, May 10, 2008.

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  1. drmarti4

    drmarti4 Registered Member

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    I get this error message from Windows Internet Explorer when trying to download the 30 day trial: You cannot submit this form due to an unexpected error.

    Does anyone have any suggestionso_O??
     
    drmarti4, May 10, 2008
    #1
  2. ronjor

    ronjor Global Moderator

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    Hello drmarti4,

    Do you have the download link? Can you give any more info on your system such as operating system, firewalls and other security software?
     
    ronjor, May 10, 2008
    #2
  3. drmarti4

    drmarti4 Registered Member

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    I have Windows XP. I turned off the windows firewall. I am not too computer savvy, but I did uninstall my other antivirus program before trying the trial download.
     
    drmarti4, May 10, 2008
    #3
  4. ronjor

    ronjor Global Moderator

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    You should keep your Windows firewall on.

    As ESET supports a reseller network, you can get a trial here.

    In it works out for you, you should buy from the reseller in your area.
     
    ronjor, May 10, 2008
    #4
  5. drmarti4

    drmarti4 Registered Member

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    What do you mean by the download link? Is there a better way to download the trial other than the normal download page on the eset website?
     
    drmarti4, May 10, 2008
    #5
  6. ronjor

    ronjor Global Moderator

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    See post above.
     
    ronjor, May 10, 2008
    #6
  7. drmarti4

    drmarti4 Registered Member

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    Thanks for your help. I will turn my firewall back on and try the link you gave me.
     
    drmarti4, May 10, 2008
    #7
  8. zalahuddin

    zalahuddin Registered Member

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    Yes, I am seeing the same thing. ESET should rectify this problem as soon as possible.
     
    zalahuddin, May 12, 2008
    #8
  9. Banger696

    Banger696 Registered Member

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    Yep it's broke.
     
    Banger696, May 12, 2008
    #9
  10. agoretsky

    agoretsky Eset Staff Account

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    Location:
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    Hello,

    Please try clearing your web browser's cache and then accessing the web site again. Does that solve the problem?

    Regards,

    Aryeh Goretsky
     
    agoretsky, May 12, 2008
    #10
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