Error installing TI 7, ramdisk.dat missing

I have xp pro and upon trying to install true image 7 it fails with the error message popping up "ramdisk.dat was not found" or something like that. Any ideas anyone? I used drive image 5 on win 98 before and never had a problem.

 

Hello --

Thank you for taking the time to contact us and for your interest in Acronis
True Image (http://www.acronis.com/products/trueimage/)!

Please re-download Acronis True Image 7.0 (I assume the installation file was corrupted somehow).

You can use this link - http://www.acronis.com/files/trueimage7.0_s_en.exe

Thank you.

--
Best regards,
Anton Gromov

Acronis, Inc.
395 Oyster Point Blvd. Suite 213
South San Francisco
CA 94080 USA
http://www.acronis.com/

Acronis... Compute with confidence

 

Thanks for the reply. the program is on a magazine disk, could that be corrupted?

 

Hello --

Well... *anything* is possible... may be there is some scar on he disk, etc. I mean that every second a meteorite can fall on the Earth, so basically it's possible that the file on the drive can be corrupted. As I suggested - please download the file via the link I provided and see if the problem stays (it shouldn't though).

Thank you.

--
Best regards,
Anton Gromov

Acronis, Inc.
395 Oyster Point Blvd. Suite 213
South San Francisco
CA 94080 USA
http://www.acronis.com/

Acronis... Compute with confidence

 

The install of acronis image 7 went fine on HP home but the XP pro came up with the error message, ramdisk.dat missing. Is this a OS issue?

 

Hello Happy Traces,

Thank you for choosing Acronis Disk Backup Software.

We regret to inform you that we do not support Acronis True Image 7.0 any more. The latest build for this version is 638 and you may try using it. You can update your copy of Acronis True Image 7.0 to the 638 build. In order to get access to updates you should register account on our site (or just log in if you have already created it) and then register your copy of the product.

We recommend you to purchase the upgrade version of our product (Acronis True Image 8.0 Upgrade).

Thank you.
--
Irina Shirokova

 

Could it be a damaged True Image download?

https://www.wilderssecurity.com/showthread.php?t=65681&highlight=ramdisk.dat

Anyone around with a working TI 7.0 who can post their MD5-checksum?