Error: Failed to run the task

Discussion in 'Acronis True Image Product Line' started by GraphitePaddle, Jun 28, 2009.

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  1. GraphitePaddle

    GraphitePaddle Registered Member

    Joined:
    Jun 27, 2009
    Posts:
    7
    Received error #1364, when I tried to clone a disk. See attachment for the exact error.
     

    Attached Files:

  2. GraphitePaddle

    GraphitePaddle Registered Member

    Joined:
    Jun 27, 2009
    Posts:
    7
    Ignore this! Problem corrected w. build 9796.
     
  3. MOPRAL

    MOPRAL Registered Member

    Joined:
    Jul 22, 2009
    Posts:
    1
    When a build 9796 version for the french True image image 2009 ?
    I can't run the program !

    log build="318" product="Acronis Scheduler" uuid="3893C28C-7B82-4672-9170-079A261164F4" version="1.0">
    <event code="1364" id="1" level="4" message="Le planificateur ne peut pas exécuter la tâche&quot;} avec GUID 79D4BD80-8F94-45F7-934A-B056E152335F} à cause de l'erreur 1364 (Un package d'authentification spécifié est inconnu" module="9" time="1248219928" type="4"

    thank you !
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello MOPRAL,

    Thank you for using Acronis True Image

    The latest build for the French version of Acronis True Image Home 2009 is build # 9769, you don't need build #9796 to resolve the issue.

    Please do the following: Launch the installation file of the program again and select the Repair option. Reboot the computer to complete the changes and see if the issue remains.

    Also you can perform the clone operation under Acronis Bootable Rescue Media.

    Thank you.

    --
    Oleg Lee
     
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