Error E00040003

Hi
Im using the Trail version. I installed the trail on both of my puters. The Desktop worked fine for the backup. When I went to the Laptop I get this error.

Error E00040003 Error writing the file.

Im using a new Lacie 80 GB External drive with plenty of room left. I created a folder on it and told the backup where it is. Acronis finds the folder fine.

Thanks in advance for the help.

Doug
SpywareBiz

 

Create the bootable Rescue TI CD, boot with it on the laptop and see if it is successful.

 

Hello douchrti,

Thank you for your interest in Acronis Disk Backup Software.

Please check each partition of your hard drives by Windows utility:

- For Windows 9x please use Windows menu Start\Run
then enter the command "scandskw" and test all drives;

- For Windows XP please use Windows menu Start\Run, then enter the command
"chkdsk c: /r" "chkdsk d: /r" for every partition of your hard drives.

Please note that you will need to reboot your computer in order to scan the system partition.

If that does not help then please download the latest version of Acronis drivers, install it with disabled logging and see if the problem still persists.

If the problem still persists then enable logging by running the Acronis drivers installation package once again, reproduce the problem and collect the c:\snapapi.log file.

Could you please also reproduce the problem and collect Acronis True Image log which can be saved from Tools -> Show Log -> Diskette icon?

Please create Acronis Report and Windows System Information as it is described in Acronis Help Post.

Please submit a request for technical support using Ask a question before you purchase Acronis software link. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution as soon as possible.

Thank you.
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Tatyana Tsyngaeva