Error: Cannot Access Drive

Help please,
When trying to make a new full backup image I am getting the following error...

E00070021 Cannot Access Drive
Cannot create the image of logical drive C: because it is currently in use by running applications or the logical drive contains bad sectors.

Thank you

 

Doing a quick search for that error code on this forum will give you quite a few replies.

 

Try doing the Backup by using the bootable Rescue CD instead of from the installed software in Windows.

 

Also, which OS are you running?

 

XP Pro

 

Did you do a search on the error? Seems alot of suggestions revolve around using SnapAPI.

 

One of the threads suggested downloading an update and choosing repair. I've done that and the error disappeared. Now, I'm out of room though so I'm going to investigate resizing my partitions. Thank you for your help all.

 

Hello Rule G,

Thank you for choosing Acronis Disk Backup Software.

We are glad to hear that your issue has been solved and you can use Acronis True Image successfully.

If you have any further questions concerning Acronis software, please feel free to submit a request for technical support or post any of them on this forum. We will certainly try to help you in resolving any issues.

Thank you.
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Marat Setdikov