Ekrn.exe, generated an application error

Discussion in 'ESET NOD32 Antivirus' started by raben, Jul 30, 2008.

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  1. raben

    raben Registered Member

    Jul 30, 2008
    Hello all,

    I discover this forum by searching information for an error.
    I use client/server architecture with those products:
    - Eset Remote Administration Console 2.0.33
    - Eset Administrator Server
    - Eset NOD32 Antivirus 3.0.621.0

    Today, I experience a problem on a File/Print server. The server was in freeze state and a force restart has been done.

    In the event log, in found this error:
    Event Type: Information
    Event Source: DrWatson
    Event Category: None
    Event ID: 4097
    Date: 29/07/2008
    Time: 22:06:40
    User: N/A
    Computer: SERVERNAME
    The application, C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe, generated an application error The error occurred on 07/29/2008 @ 22:06:39.924 The exception generated was c0000005 at address 7C829FFA (ntdll!RtlAllocateHeap)

    Any idea about this problem?

    Thank you
  2. extremesanity

    extremesanity Registered Member

    May 22, 2007
    We have had problems with nod32 and our file/web server causing the server to become unresponsive to file sharing and print traffic.

    We have currently disabled nod32 until we can modify the config for a server specific config and update to the newest version.
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