egui.exe rendering glitch and crashing during in-depth scan @ WIN 7 64bit / NOD 64bit

Discussion in 'ESET NOD32 Antivirus' started by vtol, May 19, 2010.

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  1. vtol

    vtol Registered Member

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    when opening the scan window
    19-05-2010 15-03-28.png

    after a few minutes the windows redraws and looks like this
    19-05-2010 15-04-25.png

    happens at any given time. switching to another screen and then returning to the scan screen gets back the normal scan screen (aka top screen shot), just to go back to the almost blank screen after a short while

    clicking on 'show scan with log in a new window' crashes (reproducible) egui.exe

    19-05-2010 15-18-38.png

    created a dump file, yet not sure whether it captured exactly when crashed as the gui restarted instantly
     
  2. Marcos

    Marcos Eset Staff Account

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    Please upload the dump somewhere and pm me the link.
     
  3. vtol

    vtol Registered Member

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    done, check pm
     
  4. vtol

    vtol Registered Member

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    any insight from the dump regarding the cause, or better a fix?
     
  5. Marcos

    Marcos Eset Staff Account

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    I sent you a PM a couple of hours ago.
     
  6. vtol

    vtol Registered Member

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    oops. my bad. A lot of stuff to go through...
     
  7. vtol

    vtol Registered Member

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    check pm, fresh dumps
     
  8. vtol

    vtol Registered Member

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    so, I went through a bit of effort to get Eset the dump files, response = ZERO. Thank you very much!
     
  9. Sk_illed

    Sk_illed Registered Member

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    I have this same issue, every time.
     
  10. vtol

    vtol Registered Member

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    not fixed yet :(
     
  11. tobacco

    tobacco Frequent Poster

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    vtol's saga with eset continues on.......................
     
  12. Marcos

    Marcos Eset Staff Account

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    I wrote that we made a fix that should probably fix this issue as well. Since no newer build has been released since, there's no sense in posting "not fixed yet".
     
  13. vtol

    vtol Registered Member

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    oh isn't there? the bug is there and as you pointed out Eset does not release a new version. point being is 'as user there is no solution provided'.
     
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