EAV4 <-> ERAC bugs

Hi Guys,

Just noticed these bugs during our testing.

These two options are not currently configurable via the Client Editor (I'm sure there are others.)




The other problem is that the Username for people who run on demand jobs shows up blank:





Cheers,

 

Just noticed another problem

ERAS isn't downloading updates for EAV4 components, at least on my server. Can anyone verify this? Here is what I have at home:

Virus signature database: 3912 (20090306)
Update module: 1028 (20090302)
Antivirus and antispyware scanner module: 1188 (20090301)
Advanced heuristics module: 1090 (20090219)
Archive support module: 1091 (20090213)
Cleaner module: 1038 (20090210)
Anti-Stealth support module: 1010 (20090302)
System status module: 1210 (20090306)
Self-defense support module : 1005 (20081105)

and the business edition we have at the office:

Virus signature database: 3912 (20090306)
Update module: 1028 (20090302)
Antivirus and antispyware scanner module: 1188 (20090301)
Advanced heuristics module: 1090 (20090219)
Archive support module: 1091 (20090213)
Cleaner module: 1038 (20090210)
Anti-Stealth support module: 1010 (20090302)
System status module: 1206 (20090206)
Self-defense support module : 1005 (20081105)

Tried forcing downloading many times, but this component will not update.

 

Yep, seeing the same thing.

 

I had exactly the same but in reverse....standalone clients weren't up to date but those on the ERAS were. Clearing the update cache on the problem clients seemed to fix the issue and the modules updated on the next update. Maybe try the same on the RAS?

 

Clearing the cache on the ERA server didn't seem to resolve the problem on this side.

 

Smacky, were you able to find a fix for this problem? I'm still suffering.

 

No, I haven't been able to get it working. I am guessing the the 3.0.105 RAS simply does not cache this component module in the mirror. I'll put in a call about it this afternoon.

 

Sure that you configure your update mirror right?

I've got the following on a EA v 4.0.226 updates via eras

 

The only equipment that are updating are laptops while going out to the interwebitubes. All the desktops internally are still having problems.

Updates on v4.0.314.0 client from a 3.0.105 ERAS mirror.

Code:

Virus signature database: 3966 (20090326)
Update module: 1028 (20090302)
Antivirus and antispyware scanner module: 1200 (20090324)
Advanced heuristics module: 1092 (20090309)
Archive support module: 1092 (20090324)
Cleaner module: 1039 (20090320)
Anti-Stealth support module: 1010 (20090302)
System status module: 1206 (20090206)
Self-defense support module : 1005 (20081105)

 

Yeah, I still have a ticket open with this. If I look at the update.ver file in the mirror, no system status module updates are listed there so I think the RAS isn't even getting the update at that level.

Megachip, could you post the contents of your update.ver file to compare?

Code:

[ADVHEUR0]
platform=x86
versionid=1085
type=advheur
version=1085 (20090112)
group=perseus
date=12.01.2009
file=nod01D4.nup
buildregname=AdvheurBuild
build=1039
level=0
base=268435456
size=438663
category=engine
[ADVHEUR1]
platform=x86
versionid=1086
type=advheur
version=1086 (20090120)
group=perseus
date=20.01.2009
file=nod7622.nup
buildregname=AdvheurBuild
build=1041
level=1
base=1039
size=36976
category=engine
[ADVHEUR2]
platform=x86
versionid=1092
type=advheur
version=1092 (20090309)
group=perseus
date=09.03.2009
file=nod0557.nup
buildregname=AdvheurBuild
build=1049
level=2
base=1041
size=42092
category=engine
[ENGINE0]
platform=x86
versionid=3304
type=engine
version=3304 (20080728)
group=perseus,ra
date=28.07.2008
file=nod043C.nup
buildregname=EngineBuild
build=3247
level=0
base=268435456
size=10913250
category=engine
[ENGINE1]
platform=x86
versionid=3880
type=engine
version=3880 (20090223)
group=perseus,ra
date=23.02.2009
file=nod6F94.nup
buildregname=EngineBuild
build=4494
level=1
base=3247
size=7121860
category=engine
[ENGINE2]
platform=x86
versionid=3966
type=engine
version=3966 (20090326)
group=perseus,ra
date=26.03.2009
file=nod349F.nup
buildregname=EngineBuild
build=4675
level=2
base=4494
size=679920
category=engine
[LOADER640]
platform=x64
versionid=1028
type=loader64
version=1028 (20090302)
group=perseus,epfw,antispam,systemstatus,ra
date=02.03.2009
file=nod0694.nup
buildregname=Loader64Build
build=1031
level=0
base=268435456
size=56328
category=engine
[LOADER0]
platform=x86
versionid=1028
type=loader
version=1028 (20090302)
group=perseus,epfw,antispam,systemstatus,ra
date=02.03.2009
file=nod11C6.nup
buildregname=LoaderBuild
build=1031
level=0
base=268435456
size=49006
category=engine
[EPFW0]
platform=x86
versionid=1040
type=epfw
version=1040 (20080924)
group=epfw,ra
date=24.09.2008
file=nod15B8.nup
buildregname=EpfwBuild
build=1055
level=0
base=268435456
size=158420
category=engine
[CLEANER0]
platform=x86
versionid=1000
type=cleaner
version=1000 (20070116)
group=perseus
date=16.01.2007
file=nod4F4C.nup
buildregname=CleanerBuild
build=1000
level=0
base=268435456
size=29448
category=engine
[CLEANER1]
platform=x86
versionid=1037
type=cleaner
version=1037 (20081209)
group=perseus
date=09.12.2008
file=nod16DD.nup
buildregname=CleanerBuild
build=1040
level=1
base=1000
size=36510
category=engine
[CLEANER2]
platform=x86
versionid=1039
type=cleaner
version=1039 (20090320)
group=perseus
date=20.03.2009
file=nod6B4A.nup
buildregname=CleanerBuild
build=1042
level=2
base=1040
size=19850
category=engine
[SELFDEFENSE640]
platform=x64
versionid=1000
type=selfdefense64
version=1000 (20081024)
group=perseus
date=24.10.2008
file=nod783B.nup
buildregname=Selfdefense64Build
build=1015
level=0
base=268435456
size=28673
category=engine
[SELFDEFENSE641]
platform=x64
versionid=1001
type=selfdefense64
version=1001 (20081028)
group=perseus
date=28.10.2008
file=nod2782.nup
buildregname=Selfdefense64Build
build=1016
level=1
base=1015
size=11901
category=engine
[SELFDEFENSE642]
platform=x64
versionid=1005
type=selfdefense64
version=1005 (20081105)
group=perseus
date=05.11.2008
file=nod1869.nup
buildregname=Selfdefense64Build
build=1020
level=2
base=1016
size=12077
category=engine
[PERSEUS0]
platform=x86
versionid=1199
type=perseus
version=1199 (20090321)
group=perseus,ra
date=21.03.2009
file=nod7D2B.nup
buildregname=PerseusBuild
build=1241
level=0
base=268435456
size=371286
category=engine
[PERSEUS1]
platform=x86
versionid=1200
type=perseus
version=1200 (20090324)
group=perseus,ra
date=24.03.2009
file=nod19FB.nup
buildregname=PerseusBuild
build=1242
level=1
base=1241
size=6076
category=engine
[PERSEUS2]
platform=x86
versionid=1198
type=perseus
version=1198 (20090319)
group=perseus,ra
date=19.03.2009
file=nod2901.nup
buildregname=PerseusBuild
build=1239
level=2
base=1225
size=28836
category=engine
[ANTISTEALTH640]
platform=x64
versionid=1000
type=antistealth64
version=1000 (20080514)
group=perseus
date=14.05.2008
file=nod6198.nup
buildregname=Antistealth64Build
build=1001
level=0
base=268435456
size=10646
category=engine
[ANTISTEALTH641]
platform=x64
versionid=1008
type=antistealth64
version=1008 (20090220)
group=perseus
date=20.02.2009
file=nod3595.nup
buildregname=Antistealth64Build
build=1024
level=1
base=1001
size=58198
category=engine
[ANTISTEALTH642]
platform=x64
versionid=1010
type=antistealth64
version=1010 (20090302)
group=perseus
date=02.03.2009
file=nod476E.nup
buildregname=Antistealth64Build
build=1026
level=2
base=1024
size=19377
category=engine
[SELFDEFENSE0]
platform=x86
versionid=1000
type=selfdefense
version=1000 (20081024)
group=perseus
date=24.10.2008
file=nod70A5.nup
buildregname=SelfdefenseBuild
build=1015
level=0
base=268435456
size=26145
category=engine
[SELFDEFENSE1]
platform=x86
versionid=1001
type=selfdefense
version=1001 (20081028)
group=perseus
date=28.10.2008
file=nod389F.nup
buildregname=SelfdefenseBuild
build=1017
level=1
base=1015
size=9712
category=engine
[SELFDEFENSE2]
platform=x86
versionid=1005
type=selfdefense
version=1005 (20081105)
group=perseus
date=05.11.2008
file=nod3983.nup
buildregname=SelfdefenseBuild
build=1021
level=2
base=1017
size=11087
category=engine
[ANTISTEALTH0]
platform=x86
versionid=1000
type=antistealth
version=1000 (20080514)
group=perseus
date=14.05.2008
file=nod5A55.nup
buildregname=AntistealthBuild
build=1001
level=0
base=268435456
size=10624
category=engine
[ANTISTEALTH1]
platform=x86
versionid=1009
type=antistealth
version=1009 (20090224)
group=perseus
date=24.02.2009
file=nod3F30.nup
buildregname=AntistealthBuild
build=1026
level=1
base=1001
size=54919
category=engine
[ANTISTEALTH2]
platform=x86
versionid=1010
type=antistealth
version=1010 (20090302)
group=perseus
date=02.03.2009
file=nod55D8.nup
buildregname=AntistealthBuild
build=1027
level=2
base=1026
size=5000
category=engine
[RA0]
platform=x86
versionid=1004
type=ra
version=1004 (20080729)
group=ra
date=29.07.2008
file=nod5175.nup
buildregname=RaBuild
build=1015
level=0
base=268435456
size=126177
category=engine
[EPFW640]
platform=x64
versionid=1040
type=epfw64
version=1040 (20080924)
group=epfw,ra
date=24.09.2008
file=nod71A2.nup
buildregname=Epfw64Build
build=1032
level=0
base=268435456
size=220507
category=engine
[ARCHIVES0]
platform=x86
versionid=1091
type=archives
version=1091 (20090213)
group=perseus
date=13.02.2009
file=nod7217.nup
buildregname=ArchivesBuild
build=1046
level=0
base=268435456
size=264552
category=engine
[COMPATLIST]
file=mod_compat.mod
[ARCHIVES1]
platform=x86
versionid=1092
type=archives
version=1092 (20090324)
group=perseus
date=24.03.2009
file=nod01E5.nup
buildregname=ArchivesBuild
build=1047
level=1
base=1046
size=10468
category=engine

 

Even more weirdness, looking in the upd.ver fiel in updfiles, I can see entries for the 1211 system status module, in fact 7 modules that all came down on 3-25-09. I don't really know what the heck is going on, so I'll just purge everything again and go from there.

 

Code:

[ADVHEUR0]
platform=x86
versionid=1085
type=advheur
version=1085 (20090112)
group=perseus
date=12.01.2009
file=nod00B9.nup
buildregname=AdvheurBuild
build=1039
level=0
base=268435456
size=438663
category=engine
[ADVHEUR1]
platform=x86
versionid=1086
type=advheur
version=1086 (20090120)
group=perseus
date=20.01.2009
file=nod5A28.nup
buildregname=AdvheurBuild
build=1041
level=1
base=1039
size=36976
category=engine
[ADVHEUR2]
platform=x86
versionid=1092
type=advheur
version=1092 (20090309)
group=perseus
date=09.03.2009
file=nod3DFB.nup
buildregname=AdvheurBuild
build=1049
level=2
base=1041
size=42092
category=engine
[RA0]
platform=x86
versionid=1004
type=ra
version=1004 (20080729)
group=ra
date=29.07.2008
file=nod5CDC.nup
buildregname=RaBuild
build=1015
level=0
base=268435456
size=126177
category=engine
[RA1]
platform=x86
versionid=1003
type=ra
version=1003 (20080312)
group=ra
date=12.03.2008
file=nod1B68.nup
buildregname=RaBuild
build=1011
level=1
base=1000
size=75150
category=engine
[PERSEUS0]
platform=x86
versionid=1203
type=perseus
version=1203 (20090331)
group=perseus,ra
date=31.03.2009
file=nod214E.nup
buildregname=PerseusBuild
build=1245
level=0
base=268435456
size=372013
category=engine
[PERSEUS1]
platform=x86
versionid=1204
type=perseus
version=1204 (20090401)
group=perseus,ra
date=01.04.2009
file=nod652F.nup
buildregname=PerseusBuild
build=1246
level=1
base=1245
size=7799
category=engine
[CLEANER0]
platform=x86
versionid=1000
type=cleaner
version=1000 (20070116)
group=perseus
date=16.01.2007
file=nod22CE.nup
buildregname=CleanerBuild
build=1000
level=0
base=268435456
size=29448
category=engine
[CLEANER1]
platform=x86
versionid=1037
type=cleaner
version=1037 (20081209)
group=perseus
date=09.12.2008
file=nod6159.nup
buildregname=CleanerBuild
build=1040
level=1
base=1000
size=36510
category=engine
[CLEANER2]
platform=x86
versionid=1039
type=cleaner
version=1039 (20090320)
group=perseus
date=20.03.2009
file=nod44DD.nup
buildregname=CleanerBuild
build=1042
level=2
base=1040
size=19850
category=engine
[ENGINE0]
platform=x86
versionid=3304
type=engine
version=3304 (20080728)
group=perseus
date=28.07.2008
file=nod3370.nup
buildregname=EngineBuild
build=3247
level=0
base=268435456
size=10913247
category=engine
[ENGINE1]
platform=x86
versionid=3880
type=engine
version=3880 (20090223)
group=perseus,ra
date=23.02.2009
file=nod283F.nup
buildregname=EngineBuild
build=4494
level=1
base=3247
size=7121860
category=engine
[ENGINE2]
platform=x86
versionid=3980
type=engine
version=3980 (20090401)
group=perseus,ra
date=01.04.2009
file=nod6C41.nup
buildregname=EngineBuild
build=4705
level=2
base=4494
size=707173
category=engine
[LOADER0]
platform=x86
versionid=1028
type=loader
version=1028 (20090302)
group=perseus,epfw,antispam,systemstatus,ra
date=02.03.2009
file=nod295B.nup
buildregname=LoaderBuild
build=1031
level=0
base=268435456
size=49006
category=engine
[EPFW0]
platform=x86
versionid=1040
type=epfw
version=1040 (20080924)
group=epfw,ra
date=24.09.2008
file=nod37D0.nup
buildregname=EpfwBuild
build=1055
level=0
base=268435456
size=158420
category=engine
[EPFW1]
platform=x86
versionid=1038
type=epfw
version=1038 (20080402)
group=epfw,ra
date=02.04.2008
file=nod40D2.nup
buildregname=EpfwBuild
build=1045
level=1
base=1035
size=88763
category=engine
[EPFW2]
platform=x86
versionid=1036
type=epfw
version=1036 (20080220)
group=epfw,ra
date=20.02.2008
file=nod500A.nup
buildregname=EpfwBuild
build=1043
level=2
base=1042
size=13562
category=engine
[EPFW640]
platform=x64
versionid=1040
type=epfw64
version=1040 (20080924)
group=epfw,ra
date=24.09.2008
file=nod419A.nup
buildregname=Epfw64Build
build=1032
level=0
base=268435456
size=220507
category=engine
[EPFW641]
platform=x64
versionid=1037
type=epfw64
version=1037 (20080313)
group=epfw,ra
date=13.03.2008
file=nod3DBB.nup
buildregname=Epfw64Build
build=1022
level=1
base=1020
size=45524
category=engine
[LOADER640]
platform=x64
versionid=1028
type=loader64
version=1028 (20090302)
group=perseus,epfw,antispam,systemstatus,ra
date=02.03.2009
file=nod4A54.nup
buildregname=Loader64Build
build=1031
level=0
base=268435456
size=56328
category=engine
[ARCHIVES0]
platform=x86
versionid=1091
type=archives
version=1091 (20090213)
group=perseus
date=13.02.2009
file=nod7531.nup
buildregname=ArchivesBuild
build=1046
level=0
base=268435456
size=264552
category=engine
[ARCHIVES1]
platform=x86
versionid=1092
type=archives
version=1092 (20090324)
group=perseus
date=24.03.2009
file=nod780E.nup
buildregname=ArchivesBuild
build=1047
level=1
base=1046
size=10468
category=engine
[COMPATLIST]
file=mod_compat.mod
[ARCHIVES2]
platform=x86
versionid=1088
type=archives
version=1088 (20090126)
group=perseus
date=26.01.2009
file=nod6D65.nup
buildregname=ArchivesBuild
build=1043
level=2
base=1041
size=13055
category=engine
[HELPER0]
platform=x86
versionid=1000
type=helper
version=1000 (20080206)
group=perseus
date=06.02.2008
file=nod1C1F.nup
buildregname=HelperBuild
build=1000
level=0
base=268435456
size=1375
category=engine
[RA2]
platform=x86
versionid=1003
type=ra
version=1003 (20080313)
group=ra
date=13.03.2008
file=nod1084.nup
buildregname=RaBuild
build=1013
level=2
base=1011
size=3024
category=engine
[PERSEUS2]
platform=x86
versionid=1202
type=perseus
version=1202 (20090330)
group=perseus,ra
date=30.03.2009
file=nod2AB6.nup
buildregname=PerseusBuild
build=1244
level=2
base=1242
size=19985
category=engine
[ANTISTEALTH640]
platform=x64
versionid=1000
type=antistealth64
version=1000 (20080514)
group=perseus
date=14.05.2008
file=nod4033.nup
buildregname=Antistealth64Build
build=1001
level=0
base=268435456
size=10646
category=engine
[ANTISTEALTH641]
platform=x64
versionid=1008
type=antistealth64
version=1008 (20090220)
group=perseus
date=20.02.2009
file=nod04F0.nup
buildregname=Antistealth64Build
build=1024
level=1
base=1001
size=58198
category=engine
[ANTISTEALTH642]
platform=x64
versionid=1010
type=antistealth64
version=1010 (20090302)
group=perseus
date=02.03.2009
file=nod3D5E.nup
buildregname=Antistealth64Build
build=1026
level=2
base=1024
size=19377
category=engine
[ANTISTEALTH0]
platform=x86
versionid=1000
type=antistealth
version=1000 (20080514)
group=perseus
date=14.05.2008
file=nod5AE3.nup
buildregname=AntistealthBuild
build=1001
level=0
base=268435456
size=10624
category=engine
[ANTISTEALTH1]
platform=x86
versionid=1009
type=antistealth
version=1009 (20090224)
group=perseus
date=24.02.2009
file=nod063D.nup
buildregname=AntistealthBuild
build=1026
level=1
base=1001
size=54919
category=engine
[ANTISTEALTH2]
platform=x86
versionid=1010
type=antistealth
version=1010 (20090302)
group=perseus
date=02.03.2009
file=nod3D4D.nup
buildregname=AntistealthBuild
build=1027
level=2
base=1026
size=5000
category=engine
[SELFDEFENSE640]
platform=x64
versionid=1000
type=selfdefense64
version=1000 (20081024)
group=perseus
date=24.10.2008
file=nod6868.nup
buildregname=Selfdefense64Build
build=1015
level=0
base=268435456
size=28673
category=engine
[SELFDEFENSE641]
platform=x64
versionid=1001
type=selfdefense64
version=1001 (20081028)
group=perseus
date=28.10.2008
file=nod0A1E.nup
buildregname=Selfdefense64Build
build=1016
level=1
base=1015
size=11901
category=engine
[SELFDEFENSE642]
platform=x64
versionid=1005
type=selfdefense64
version=1005 (20081105)
group=perseus
date=05.11.2008
file=nod4FA7.nup
buildregname=Selfdefense64Build
build=1020
level=2
base=1016
size=12077
category=engine
[SELFDEFENSE0]
platform=x86
versionid=1000
type=selfdefense
version=1000 (20081024)
group=perseus
date=24.10.2008
file=nod0EE9.nup
buildregname=SelfdefenseBuild
build=1015
level=0
base=268435456
size=26145
category=engine
[SELFDEFENSE1]
platform=x86
versionid=1001
type=selfdefense
version=1001 (20081028)
group=perseus
date=28.10.2008
file=nod689C.nup
buildregname=SelfdefenseBuild
build=1017
level=1
base=1015
size=9712
category=engine
[SELFDEFENSE2]
platform=x86
versionid=1005
type=selfdefense
version=1005 (20081105)
group=perseus
date=05.11.2008
file=nod4DEC.nup
buildregname=SelfdefenseBuild
build=1021
level=2
base=1017
size=11087
category=engine
[SYSTEMSTATUS0]
platform=x86
versionid=1211
type=systemstatus
version=1211 (20090325)
group=systemstatus
date=25.03.2009
file=nod474F.nup
buildregname=SystemstatusBuild
build=1212
level=0
base=268435456
size=2123707
category=engine
[SYSTEMSTATUS1]
platform=x86
versionid=1210
type=systemstatus
version=1210 (20090306)
group=systemstatus
date=06.03.2009
file=nod0F6E.nup
buildregname=SystemstatusBuild
build=1210
level=1
base=1207
size=71688
category=engine
[SYSTEMSTATUS640]
platform=x64
versionid=1211
type=systemstatus64
version=1211 (20090325)
group=systemstatus
date=25.03.2009
file=nod1B4C.nup
buildregname=Systemstatus64Build
build=1212
level=0
base=268435456
size=2215188
category=engine

 

Are you collecting bugs? If so, here's another: setting the option to delete a file exclusion still sets DELETE="0" in the XML. Manually setting it to 1 (via Notepad) successfully deletes the exclusion on the client.

 

Yeah, have an open ticket with Eset on that one and they said the configuration editor should be fixed in the next release.

 

It looks like my update mirror is now serving out the system status module update 1211 since March 27th. Maybe something was fixed on Eset's end to correct that one, because I didn't change anything on my end in that time.