E003F003E:Failed to build the bootable media

Discussion in 'Acronis True Image Product Line' started by Messerschmitt, Jul 28, 2009.

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  1. Messerschmitt

    Messerschmitt Registered Member

    Jul 28, 2009
    Hi there.
    I was trying to make a Bootable Rescue Media but I get the following problem

    At first I thought it might be the CD, but after trying 2 of them, and also trying to create an ISO, I received the same error, so I think it might be a problem with Acronis.

    The complete error is:


    P.S. Why in the error there is Cnmmon Files instead of Common Files folder? On my drive is named Common Files
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Messerschmitt,

    Thank you for using Acronis Products

    In order to solve the issue please do the following:

    1. Please make sure that you are using a blank unformatted CD/DVD-R or CD/DVD-RW disc, as other types of media cannot be used to create a bootable rescue CD/DVD.

    2. Boot into Safe mode (press F8 when Windows starts up and choose Safe mode to boot into) and then create Acronis True Image Bootable CD/DVD.

    3. Update any third-party CD/DVD-writing software installed on the computer to the latest version available for free on its respective web-site.

    4. Uninstall any CD/DVD burning software temporarily and then create Acronis True Image Bootable CD/DVD.

    5. If you use Windows XP please uncheck the "Enable CD/DVD recording on this drive" box in the "Recording" tab (to get to this tab please right click on the CD/DVD-drive in "My computer" and choose "Properties").

    6. One more workaround:

    - Eject any disc from the burner prior to starting the program;
    - Proceed until the program asks for a disc;
    - Insert a disc and then click the OK button to close the tray automatically.

    Best regards,
    Dmitry Nikolaev
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