E000101F4: Unable to open (initialize) computer with Acronis True Imagem v.9.5

When I created a task, after a third window (Analizing partitions) I got the following error:

E000101F4: Unable to open (initialize) computer

Unable to initialize snapshot manager library (0x100005)
Tag = 0x8D5BF87C202E86CB
Identificador inválido (0xFFF0)
code = 80070006)
Tag = 0xBD28FDBD64EDB8AF

I´m using Acronis True Image Echo Workstation v.9.5 build 8076. The operating system on machine is windows XP. I found some answers for this question in this forum, but it refered only an agent for Linux. What´s happen? How can I solve this problem?

 

First of all you should download and upgrade to the latest build # 8206

If you registered your product you can download it free from the support section on Acronis website.

 

Hello helderfabio,

Thank you for your interest in Acronis True Image

You should reinstall SnapAPI drivers to solve the issue. I have sent you files via PM.

Best regards,
--
Dmitry Nikolaev

 

I am having this same issue, How do I reinstall the SnapAPI drivers?

 

Hello cfreiling,

Thank you for using Acronis True Image

First of all, please make sure that you are using the latest build of Acronis True Image, the list of latest builds is available here. If the build number differs from the latest one, please download and install the latest build. You can learn more on how to download the latest build here.

The respective SnapAPI file is available here.

Thank you.

--
Oleg Lee