E0001006D: Failed to open "AcronisTrueImage.msi" in ""

Discussion in 'Acronis True Image Product Line' started by Herb Jiang, Oct 1, 2007.

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  1. Herb Jiang

    Herb Jiang Registered Member

    Joined:
    Oct 1, 2007
    Posts:
    1
    I have bought the ATI 11 version and download the build 8027.
    But when I run the Installer and choose the "Install"...
    I got the "E0001006D: Failed to open "AcronisTrueImage.msi" in """ error
    Then I try to redownload again and it still occur...

    Anyone knows what happened (@@a)
     
    Herb Jiang, Oct 1, 2007
    #1
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Herb Jiang,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for the delayed response.

    Please notice that usually such error occurs when the language version of Acronis True Image does not match the language version of Windows, and installation package is stored in a folder which has special symbols in it's path. Please move the installation package to the folder without special symbols in path (for example, root folder of a partition).

    If you have any further questions concerning Acronis software, please feel free to submit a request for technical support or post any of them on this forum. We will certainly try to help you in resolving any issues.

    Thank you.
    --
    Marat Setdikov
     
    Acronis Support, Oct 3, 2007
    #2
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