Dr Web internet problems

Discussion in 'other anti-virus software' started by Tony, Mar 21, 2008.

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  1. AndreyKa

    AndreyKa Registered Member

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    You have to know. SpiderGuard have a bug. Then Defensewall is active SG in Optimal mode can't check just now created files, but stil able to check modified files.
     
  2. C.S.J

    C.S.J Massive Poster

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    ,

    I am aware of the compatibility issues of defensewall and the guard,

    But I'm sure Ilya and serge will be able to sort
    something.

    I know for sure, that its an issue I certainly will not be keeping quiet about :)
     
  3. Tony

    Tony Registered Member

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    Hi, what exacty is the bugs between DW and drweb?
     
  4. Ilya Rabinovich

    Ilya Rabinovich Developer

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    The issue is about resolving Reparse Point file names cycle. DrWeb works wrong way with its file handler routine.
     
  5. sergeyko

    sergeyko AV Expert

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    Hm, strange to read it here, Ilya. Have not you tried to contact drweb about the problem?

    Tony, your problem we'll discuss on the drweb forum further. Shortly, your winsock shows there's Vista Parental Controle enabled.
     
  6. Tony

    Tony Registered Member

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    Thanks again.

    I did have parental controls disabled for all users when i made the log file, although i cannot remember if i had disabled it in servces at that time.

    Anyway all instances of parental control should now be disbled and i have attached a new log file below.
     

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  7. Tony

    Tony Registered Member

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    The problem has now been resolved.
    It looks as though there was a conflict with windows parental control even though it was disabled.

    I would like to thank everyone from Dr.Web, Sergeyko, Borka, ArD and Konstantin Yudin for their advice and efforts in providing a solution.
    The only other program i have used where i have received the same level of support is Defensewall so a :thumb: to all concerned :)
     
  8. C.S.J

    C.S.J Massive Poster

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    congrats Tony,

    :thumb:
     
  9. Saraceno

    Saraceno Registered Member

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    That's great to see the problem/conflict resolved.

    I'll keep in mind to check for the 'parental control' setting when installing DW in the future.

    When you say parental control was disabled, what else was needed to ensure there was no further conflict?
     
  10. Tony

    Tony Registered Member

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    Dr.Web supplied me with a Dr.We lsp.exe that i assume removed the remaining traces of parental control that may have been active on my system
     
  11. Saraceno

    Saraceno Registered Member

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    Thanks Tony.

    What are your impressions, all running ok?
     
  12. Tony

    Tony Registered Member

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    Yes everything appears to be running fine.
    I am actually suprised as to just how light and snappy my system (Vista) has become since uninstalling KIS7 and installing Dr.Web.
     
  13. Ilya Rabinovich

    Ilya Rabinovich Developer

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    Yes, one of the DrWeb's users put this bug into their bugtracker. So, they are aware of it. Hope, everything will be fixed very soon.
     
  14. C.S.J

    C.S.J Massive Poster

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    Yayyyy, fix it (drweb) ;)

    Is it an easy fix?...
     
    Last edited: Mar 25, 2008
  15. AndreyKa

    AndreyKa Registered Member

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    It was easy.
     
  16. C.S.J

    C.S.J Massive Poster

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    good job :thumb:
     
  17. C.S.J

    C.S.J Massive Poster

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    as I'm not st my computer, can someone tell ne if this update has arrived yet through automatic updates

    If not, when will it arrive?

    being a defensewall customer now, I'd like to see this asap.
     
  18. Antarctica

    Antarctica Registered Member

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    I just checked a minute a few minutes ago and it has not arrived yet.
     
  19. Tony

    Tony Registered Member

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    How can i tell when it has arrived ??
     
  20. Antarctica

    Antarctica Registered Member

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    Just check the version AndreyKa was talking about in the post above does match your version.
     
  21. Tony

    Tony Registered Member

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    Thanks Antarctica:thumb:
     
  22. AndreyKa

    AndreyKa Registered Member

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    It will not arrive through automatic updates at least few weeks.
    May be fixed build will be available for beta testers in few days.

    PS. It was a spider.sys build numder.
     
  23. C.S.J

    C.S.J Massive Poster

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    Thanks Andrey, the sooner, the better.

    I'm sure Ilya will be happy aswell :)
     
  24. Tony

    Tony Registered Member

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    I have looked when first installing Dr.Web for an update scheduler but could not find one.
    After reading in another post a question was asked about updates and using the scheduler.
    If i am right then i should right click on the icon in the tray and be able to select scheduler from there.
    Update and scanner are there but the scheduler option is missing.

    I have tried a reinstall and i am running as administrator?
     
  25. C.S.J

    C.S.J Massive Poster

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    If your using vista, drweb uses vistas very own 'task scheduler'
     
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