Downloader.Keenval.C detected by my AVG

Discussion in 'adware, spyware & hijack cleaning' started by TheStig, Apr 27, 2004.

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  1. TheStig

    TheStig Registered Member

    Joined:
    Apr 27, 2004
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    I run anti-virus scans every night before I goto sleep on this computer and no scan can detect the downloader.keenval.c trojan. When I first installed AVG, it detected multiple virus files on April 20, 2004 the same day I installed it.

    It found:
    -downloader.rameh.a
    -dropper.small.4ag

    But, the stupid keenval trojan is still not detected. I've attached HijackThis log dated 4/27/04 below. Someone please help me and tell me if possible how to remove it step by step.. Thank you very much in reading this and your participation is greatly appreciated :)

    Andy :D

    Logfile of HijackThis v1.97.7
    Scan saved at 6:18:13 PM, on 4/27/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\igfxtray.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\System32\RunDll32.exe
    C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
    C:\Download\hijackthis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.datelstore.com
    R3 - URLSearchHook: (no name) - {0428FFC7-1931-45b7-95CB-3CBB919777E1} - (no file)
    O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL (file missing)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
    O4 - Startup: PowerReg Scheduler.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O14 - IERESET.INF: START_PAGE_URL=http://www.datelstore.com
    O16 - DPF: {01CA75F1-054B-4A63-9221-C6926369EC52} (HS_live Control) - http://install.homestead.com/~site/InstallFiles/SIFiles/lpxlive/HS_live.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_41.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
    O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38063.7765509259
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C56EBBF7-1099-4E1A-BF53-64E15AC91475}: NameServer = 207.69.188.187 207.69.188.186
     
    TheStig, Apr 27, 2004
    #1
  2. TheStig

    TheStig Registered Member

    Joined:
    Apr 27, 2004
    Posts:
    5
    has anyone also had this problem and solved it?
     
    TheStig, Apr 28, 2004
    #2
  3. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    where is avg saying it's finding the trojan

    if it's in system restore do this

    Turn off system restore by following instructions here
    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039

    That will purge the restore folder and clear any malware that has been put in there. Then reboot & then re-enable sytem restore & create a new restore point.

    then do all these scans to make sure

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download

    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R300 28.04.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
    dvk01, Apr 28, 2004
    #3
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Hi TheStig,

    Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

    R3 - URLSearchHook: (no name) - {0428FFC7-1931-45b7-95CB-3CBB919777E1} - (no file)
    O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL (file missing)

    O4 - Startup: PowerReg Scheduler.exe

    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -

    Then reboot, uninstall P2P Networking in Add/Remove Software and let us know what happens.
    Because I really don't understand your problem. You say you have a trojan that is not detected, so I would like to know what makes you think so.

    Regards,

    Pieter
     
    Pieter_Arntz, Apr 28, 2004
    #4
  5. TheStig

    TheStig Registered Member

    Joined:
    Apr 27, 2004
    Posts:
    5
    ok I got the message again last night so I took a screenshot and I'm going to attach it for you right now to show what AVG is saying:

    http://eurospecporsche944.homestead.com/files/trojandetected.jpg

    Hopefully this helps answer some of your questions. I won't try anything yet until everyone sees this post. I hope I can bring an end to this mayhem soon.

    Andy
     
    TheStig, Apr 28, 2004
    #5
  6. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Follow the first part of the advisse dvk01 posted (I didn't notice either)
    The trojan is in your Restore Points as he suspected. :cool:

    Regards,

    Pieter
     
    Pieter_Arntz, Apr 28, 2004
    #6
  7. TheStig

    TheStig Registered Member

    Joined:
    Apr 27, 2004
    Posts:
    5
    ok, following the first post I turned off system restore and reactivated it after cleaning up a little bit. I removed P2P software that came with Kazaa along with Kazaa itself. I had to leave for work so I didnt' really get the chance to see any improvement. Although I did do a couple restarts and nothing was noticeably wrong or out of the norm. Hopefully it got rid of it. I'll let you all know. Thanks again everyone.

    Andy
     
    TheStig, Apr 28, 2004
    #7
  8. TheStig

    TheStig Registered Member

    Joined:
    Apr 27, 2004
    Posts:
    5
    Well, I"m home after an 16 hour day. Looks like the problem is solved so far. Thanks everyone for the help. If it pops up again I'll let everyone know! Thanks again :D

    Andy
     
    TheStig, Apr 29, 2004
    #8
  9. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Pieter_Arntz, Apr 29, 2004
    #9
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