Does anyone from ESET frequent this forum?

If so, I have a question regarding license upgrading. I emailed customer support a few days ago but no customer support has been forthcoming.

Anyhow, I currently have a single license which will expire in December. Now, I would like to protect two additional computers. What I would like to do is to purchase a family 3 pack license and have the price discounted by the amount of savings I would have normally obtained had I renewed the single license versus purchasing it for the first time.

I'm just trying to save a bit of money and this seems like a reasonable thing to ask.

thanks for any feedback from an ESET employee.

 

Hi xwray, welcome to Wilders.

Which support office did you email?

You should be able to upgrade your license tot a 3 user license without an issue.

Cheers

 

Hi...I couldn't find a "real email address" so I filled out the form to get a message to customer support from off the ESET web page...

 

Are you in the USA? If so, the email address is support @ eset.us

Cheers

 

You can also have a look below and call them

USA
http://www.eset.com/company/contact.php

International
http://www.eset.sk/buxus/generate_page.php?page_id=313

 

Hello,

In the U.S. you can call the sales department toll-free at +1 (866) 343-3738 (ESET).

They can answer questions about adding computers on to an existing license.

Regards,

Aryeh Goretsky