I've been an eset customer for quite a number of years now and I absolutely love your products since the early days of nod32, when it was slightly less than userfriendly. Over the years though you made Nod32 as easy as installing it and forgetting about it and with the combination of its small footprint, it truly is unbeatable in the world of security suites that too often slugs the end user performance wise. ( Norton, here's looking at you especially) Now, while I can use the interactive mode of the firewall, I just find it extremely annoying as it prompts for absolutely everything relating to an outgoing connection, even common microsoft apps that most other firewalls on the market don't prompt for. I can understand the firewall asking me for permission for un-common third party programs but how about some rules built in that already allow communication with common apps like web browsers, email clients, microsoft windows, host process, etc etc. I can understand expert users wishing for full customization options and I am not saying we should scrape that but just make it so there is an expert mode and a standard interactive mode. What I would like to see is another mode for those of us who prefer semi-control over the two-way firewall with peace of mind that automatic filtering doesn't really provide. I do realize that Eset Total Security is still in its infancy and already it is an amazing suite with a great firewall. But just remember that Nod32 really took off when it was made alot more user-friendly without sacrificing its powerful features. No doubt we will be seeing some improvements to the firewall in the future but if you ask me, all it really needs is another interactive mode for people that like to set and forget and only annoyed when its absolutely necessary.