disk recovery

When i tested the program it find my disks. But when I reboot the computer a Acronis screen come up and it sead "pleas wait...." and I wait.
After a while the computer restart and show the screen again.This have been repited now for about 12h.

If a use a boot disk and look at C: it look like is have format C: and replace it whid the catalogs on the disk that was gone before.Here is no file on the disk only catalog.

Whay is this hepend and is my C: gone?

Pleace help me have meny work project on C:

 

Hello ehel,

Please contact support@acronis.com and describe the problem more exactly.

Also please do the following:

- Download Acronis Report utility from http://www.acronis.com/files/support/AcronisReport.exe;
- Run Acronis Report and select the "Create bootable floppy" option;
- Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
- Boot the computer under consideration from this diskette and wait for report creation process to complete;
- Send the report.txt file from the floppy disk to support@acronis.com.

This would provide us with detailed information on the hard disk partition structure.

Thank you.

--
Best regards,
Andrew Berezovsky

Acronis, Inc.
395 Oyster Point Blvd., Suite 213
South San Francisco, CA 94080 USA
http://www.acronis.com/

Acronis support department
e-mail: support@acronis.com

Acronis... compute with confidence