Did I Miss Something?

I am going into my second year of using Nod32, and it has never detected any threat on my computer. Anyway, a few days ago it found a threat while doing a scan which now has been removed. When the standard scan had finished, I did a custom scan that came up clean. I also did an Eset online scan with the same results (no threats found). I have run SpyBot Search & Destroy and SuperAntiSpyware, and still nothing found on my computer. Nod32 is recommending that I run a manual scan. Did I miss something?

 

Are you saying the most recent NOD32 scan is still showing an infection?

 

NO infection.

 

What does your Log files\Detected threats say it found ? There were some issues with past databases concerning Google, certain uninstall files, etc....

 

It does not show anything found in the Log files\Detected threats. Am I doing something wrong? I would also like clarification on what is a "manual scan"?


ESET NOD32 Antivirus gives you the option to increase the security of your computer by running a manual scan.

Standard scan
Local disk scan

Custom scan
Selection of scan profile and targets the scan

 

Probably not and it was an over sight on my part since your pic shows an On-demand computer scan

I should have asked what does your Log files\On-demand computer scan results show !

Bubba

 

Screenshot below. Let me know if there is anything else and I will do my best to provide. Is a "manual scan" a "Standard scan" or a "Custom scan"?

Thanks!

 

Well the one on 4\17 appears to be the one you are referencing so if you doubleclick that entry it will open in a new box. Then right click that entry and select Copy all. Paste that info in a new post. It will show which database and what was found.

A "manual scan" to me would refer to a On-demand Computer scan which has 2 choices....Smart scan and Custom scan

In the program Help index type on-demand scanner which explains some of what each means.

you can also copy\paste what is in bold below in your browser and it will take you directly to the respective section in Help.

Smart scan....

mkMSITStore:C:\Program%20Files\ESET\ESET%20NOD32%20Antivirus\eset.chm::/pages/HLPAV_AUTOMATIC_CLEAN_60.htm

Custom scan....

mkMSITStore:C:\Program%20Files\ESET\ESET%20NOD32%20Antivirus\eset.chm::/pages/HLPAV_OWN_SCAN_60.htm

Bubba

 

Results as instructed. Please let me know if there's anything else. Thanks.

ETA: what are we looking for?

4/20/2009 7:08:16 PM C:\ 175535 0 0 Completed
4/20/2009 7:06:48 PM C:\ 10627 0 0 Interrupted by user
4/18/2009 12:26:21 PM C:\ 174892 0 0 Completed
4/18/2009 11:56:39 AM C:\Boot sector;C:\ 174892 0 0 Completed
4/17/2009 8:03:55 PM C:\ 174818 1 1 Completed
4/4/2009 7:15:54 PM C:\ 174267 0 0 Completed
4/4/2009 12:55:29 PM C:\Boot sector;C:\ 174183 0 0 Completed
4/1/2009 7:25:35 PM C:\ 174189 0 0 Completed
3/28/2009 7:19:59 PM C:\ 174343 0 0 Completed
3/26/2009 7:07:41 PM C:\ 174244 0 0 Completed
3/23/2009 6:48:38 PM C:\ 173911 0 0 Completed
2/24/2009 8:02:35 PM C:\Boot sector;C:\ 173479 0 0 Completed
2/24/2009 1:31:08 PM C:\ 173952 0 0 Completed
2/23/2009 8:37:09 PM C:\ 173928 0 0 Completed
2/21/2009 8:15:19 PM C:\ 173637 0 0 Completed
2/21/2009 1:43:46 PM C:\ 173641 0 0 Completed
2/16/2009 1:33:04 PM C:\ 173588 0 0 Completed
2/13/2009 8:24:37 PM C:\ 172731 0 0 Completed
2/8/2009 7:41:10 PM C:\ 173811 0 0 Completed
2/7/2009 1:33:34 PM C:\Boot sector;C:\ 173791 0 0 Completed
2/6/2009 1:56:20 PM C:\ 173837 0 0 Completed
2/4/2009 8:14:05 PM C:\Boot sector;C:\ 174514 0 0 Completed
2/4/2009 1:41:13 PM C:\ 174383 0 0 Completed
1/31/2009 1:34:54 PM C:\ 173686 0 0 Completed
1/26/2009 1:46:55 PM C:\Boot sector;C:\ 173693 0 0 Completed
1/25/2009 1:34:04 PM C:\ 173335 0 0 Completed
1/23/2009 9:41:45 AM C:\ 173528 0 0 Completed

 

You copied the part concerning ALL the dates. The threat Nod found was on 4\17. As I mentioned above, the 4\17 tells you what Nod found and that would be the information that is important, not all the other dates you posted

Having Nod for 2 years and you have never had to look at logs to know what they contain

 

I realized I made a mistake. I am new to logs but I am willing to learn. This is the first time that Nod32 has detected a threat on my machine. It looks like the log report (maybe 500 pages when copied into Microsoft Word) is too large to post on this forum.
Thanks.

 

Screenshot below.

 

Enter the advanced setup tree On-demand computer scan->ThreatSense engine parameter setup->Other->'Log all objects' should be empty. Otherwise, your log files will be huge.

 

"Log all objects" is now empty. I should probably reboot the PC. Will I now be able to post the log from April 17?

 

Bubba, thanks.

I am not able to post the results. Either the log files are too long or I am doing something wrong.

 

my screenshot exceeded your size limit. "Your file of 315.7 kB exceeds the forms limit of 300 kB for this file type." I tried to post an image from PhotoBucket, but I can't get it to work on this website.

http://i294.photobucket.com/albums/mm114/ssuusc/logfiles1.jpg

 

You are Welcome.

If in the future you have a log that is super large and you only want to see the item\items Nod found, with that log open use the Filter feature. If you then select Critical only, it will then show only the item\items it found.

Bubba

 

Bubba, I have the log open, but why don't I see the Filter feature? All I have is copy in the bottom right-hand corner.

 

Filter may only be available in version 4.

 

Thankful, thanks!