I am new to this company and product. I just purchased 100 licenses of Snap Deploy. I loaded the version I downloaded last month 12xxx and binded the licenses. Yesterday I created some images and deployed one successfully (if very slowly). I then visited the website and discovered the new build 1307. I "upgraded." Now I cannot deploy anything. I got one machine about half done and it ate a license. Never finished. Others won't even start. Error: "FileServer cannot set security context of logged user." My license server is on the same 2003 Server that my management console is on. PS: what should a customer with current maintenance expect after submitting an issue through the website? I haven't received even an email many hours later.