Destination disk is all grayed out

Discussion in 'Acronis True Image Product Line' started by jetedge, Aug 31, 2006.

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  1. jetedge

    jetedge Registered Member

    o_O I made an image and now when I go to restore it I can't. Because the destination disk is all grayed out and it won't let me delete. If I try to resize it just keeps asking me to change disk and nothing happens. What could be wrong.
  2. TryBackup

    TryBackup Registered Member

    I know that TI will not let you restore to the same location that contains the image. Unless this is what you are trying to do, can you provide more details regarding the selections you made during image creation, where you stored/saved the image, where you are trying to restore the image to, and the TI selections you are making when trying to restore? Also, did you make and try restoring using TI in Windows or are you using the TI rescue boot disk when imaging and restoring?
  3. jetedge

    jetedge Registered Member

    System XP pro sp1,1 harddrive 40GB,2 partions (c) sys 2.44GB (D) ext 840mb,(E)CD-RW Teac W224ea slim line.


    Backup Wizard - Next
    The entire disk - Next
    Check disk one - Next
    Backup location - (E) cd-rw, name the file - Next
    New Full backup -Next
    Use Default - Next
    Proceed - Makes 3 disk

    windows or boot disk

    Restore Wizard - Next
    (E) cd-rw drive,name of image,last cd of set (tib file) - Next
    Warning please insert volume 1
    Partion or Disk to Restore, C -Next
    No I do not want to resizepartions - Next (If I resize it ask for different disk and gets me no where.)
    Restore Hard Drive Location,highlight C - (Grayed Out)
  4. TryBackup

    TryBackup Registered Member


    I am by no means an expert on image creation and restore, so hopefully one of the very many knowledgable posters here will be able to help you now that you have provided all the additional detail.
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Hello jetedge,

    Thank you for choosing Acronis Disk Backup Software.

    Please accept our apologies for the delay with the response.

    Could you please provide us with the following information?

    - What exact Acronis True Image version and build number do you use?

    You can find the full version name and build number by going to Help -> About... menu in the main program window.

    - Create Acronis Report and Windows System Information as it is described in Acronis Help Post.

    Then please submit a request for technical support. Provide the files and information collected in your request along with the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    Alexey Popov
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