default margins are missing

Hi
On opening M$ Word the curser start from the top of the document. Top and bottom margins are missing. see image:
http://img139.echo.cx/img139/50/word5zw.th.jpg
the default grey area on the vertical ruler are missing. Any help please

 

File > Page Setup > Reset

 

Hi
No. Nothing happens
I know that and margins default are there (2.5cm). But no respond

 

Thats just wierd...
Try moving the bar on the side ruler. I'm sorry, I can't help you.

 

word might be corrupt but if you have your office cd you can go to add and remove programs and select change for your office product and a dialog box with options for office should appear with one option for repairing. this option repairs any damaged or missing files. hope this helps.

 

I tried repair b4. but repair didn't repair any thing.It seems to me a corrupted registry link. hoping someone knows where? any one please

 

see if this helps any. open word select tools then options under view tab select the following under show: highlight,statusbar,screentips,animated text,horizontal scrollbar,vertical scrollbar. then select ok. Note on margins though - they are set under page setup as previously mentioned. Just trying to help

 

Any more clues! Please

 

Hey Hadi, I don't know if this will help or not, but it's worth a shot:

How to: Change the default margins.

SOLUTION:
Select 'Page Setup...' from the 'File' menu, then click the 'Margins' tab. Type the margin settings, then click 'Default...'. Click 'Yes' at the confirmation message.

1) Select the 'File' menu and select 'Page Setup...'. (The 'Page Setup' dialog box appears.)
2) Click the 'Margins' tab.
3) Type the margin settings in the 'Top', 'Bottom', 'Left' and 'Right' boxes.
4) Click 'Default...'.
5) Click 'Yes' at the confirmation message that appears.
NOTE: Each new document based on the template will automatically use the new margin settings.

 

Whatever value(s) I put for margins it changes back to default after clicking ok(default values are present 2.5cm top & bottom and 2cm for left & right))
Anyway thankyou
BUT TOP & BOTTOM margins are still missing

 

Hi every one
Nothing wrong with WORD, No spyware, No viruses as I thought. STUPID!!!
It appeared to be hide/unhide function in WORD
here it is just incase it happens to some one
http://office.microsoft.com/en-us/assistance/HP030720131033.aspx