greetings, On 07/06, i tried to renew my ESET NOD32 antivirus, like i do every year. Unfortunately i ended up renewing through the Dutch renewal, in stead of a Belgian one. (My native tongue is dutch, belgium is bilingual and the eset belgium site is in french) As I realised my error, i opened a ticket to ESET holland (15/06) to notify them that i got the license email, but didnt receive a new userid and password. ESET holland referred me back to the distributor in belgium www.nod32.lu So i sent them a ticket about the same issue. I got a reply (01/07) that i had indeed ordered a dutch renewal and that they had requested to transfer the license that i had renewed to belgium. They did mention that it could take some time. Unfortunately we are the 29th now and i still havent heard anything. I'm just wondering if this is a normal period and if I am just being impatient, or is there anything I can do to speed up the process. thanks for any suggestions.