cpu problem

ok ffs

ok so its like 3 a.m. and im trying to help my aunt by fixing her cpu useage problem and im rly fuggin tired i jus wana no y her comp is using any where from 20ish to 100% of her cpu useage at anny givn time im look at this in the morning and i rly hope i get a reply any ideas on how i can fix this plz help me im not very techie so lymens terms plz thx alot i no some 1 will help me out.


peace Mr.Cloud

 

Open the taskmanager, click on the processes tab and see what processes are using the cpu. Take a screen shot and post it here if you like and i'll see if i can help you out at all.

 

also if you can list what is in the box for components (mainly the amount of memory, number of HDDs and the operating system)
you could use Belarc to do that as the software installed would be helpful too

it could well be a case of thrashing
(too much bloatware for the resources available)

if you could also do this
Start > Run > (type) > diskmgmt.msc
ideally take a screen shot or you can simply note down the number of partitions and drives

you can use capture to take a shot of just the active window
(right click on the tray icon to change where is saves the image and to set the capture mode to active window)
http://i16.tinypic.com/2hwcr5u.jpg

and you can use http://tinypic.com/ to upload an image use the: IMG link for forums and bulletin boards
http://i17.tinypic.com/346w3lw.jpg

if you know how to crop images, crop the Disk Management window down or simply link it without the image tags [IMG}{/IMG]
(an option for any of the PICs)
but post the full task manager window and just copy the info out of Belarc
(edit out any serial numbers for the software however )

 

wow I didnt realize that
theyd get archived that way as well Id imagine
(for images truly pertinent to a thread)