THE EXPERIAN CREDIT BUREAU HAS SOMEONE ELSE'S SOCIAL SECURITY NUMBER LISTED AS MINE. I have been trying to obtain copies of my credit reports and scores from the three major credit bureaus available to the General Consumer. Yesterday I placed an on-line order with Experian for a 3 credit bureau report and scores. After the transaction was processed and my credit card was charged (it showed up almost immediately on my on-line account balance) I was shown a page stating that because Experian was unable to verify my information it could not release the reports and told me to call a customer service number. Customer service was unable to offer any help and referred me to another number which is Experian's automated telephone ordering system by which you are not able to speak with a live person. The first menu option is Do You Want an Experian Credit Report or Experian Credit Score, The second menu option asks for your credit card information. Yesterday afternoon I filed on complaint on-line with the Federal Trade Commission. I wrote to Experian to inform them of this. Later I received another email telling me that I would be receiving a call today, which I did. I'll spare you the details during which I was charged an additional $30 for something that I could not receive. THE BOTTOM LINE IS THAT the EXPERIAN CREDIT BUREAU HAS SOMEONE ELSE'S SOCIAL SECURITY NUMBER LISTED AS MINE. The person I had been corresponding and talking with are Experian's On-Line Marketing arm and while they corrected my social security number on their system they are powerless to correct it on"The Bureau's" records. After charging me for another issuance of the credit report they told me I would have to inform and verify my info. with "The Bureau," And how was I to do this? By calling the same automated ordering number I was referred to before. I was told that after my card would be charged for the order, I would be informed that Experian could not release the info because it could not be verified I would be given a recording of an address to write about this to Experian which would trigger a process of verification which would include a letter back asking for copies of my soc sec card, birth certificate,and driver's license, and such. I need to move from where I currently live by Feb. 1, 2105. I am also handicapped which slows that process considerably The first thing a real estate a agent will do after getting my application will be to request my credit report. Will she be able to get one and if she does, will the information on it be mine or will it be the information of the person whose social security number is listed as being mine. This presents a host of issues and problems for me but here I am asking if this could be a sign of identity theft or just a major screw up commonly made by the credit bureaus. Experian makes it extremely difficult to contact anyone except their Public Relations People which I did today via an email entitled: "FILING FORMAL COMPLAINTS AGAINST EXPERIAN WITH FTC, US SENATE and HOUSE, and FBI "Hello: I will be filing a second formal complaint against Experian with the Federal Trade Commission, sending letters to my Congressman And Senators, and to all members of Senate Committee On Commerce, Science, & Transportation who had Experian, among others, summoned before it in December of 2013 in an oversight investigation. I will also be speaking to the Federal Bureau Of Investigation Cyber Crimes Division and filing a complaint with the FBI's Internet Crime Complaint Center (IC3)' This error by Experian is a very serious matter." That's just the opening paragraph. I sent it every public relations contact email address at Experian that I could find. I'm sure it will scare the pants off them. Or are elephants not afraid of mice?