Computer locks up. 2 System errors (cdrom and atapi)

Discussion in 'other software & services' started by innerpeace, May 13, 2009.

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  1. innerpeace

    innerpeace Registered Member

    Joined:
    Jan 15, 2007
    Posts:
    2,121
    Location:
    Mountaineer Country
    My old machine which a relative has now is locking up for several seconds at a time and then eventually becomes unusable and won't even shut down. Can someone please help me in deciphering the System event log errors?

    The machine runs XP home SP3 and has a replaced cd/dvd burner that worked fine when I had it. The only security software it has is Avast free, Sandboxie and windows firewall. The machine is mainly used to play offline games and to check email. If you need more info please let me know.

    Here are the 2 errors.

    Event Type: Error
    Event Source: atapi
    Event Category: None
    Event ID: 15
    Date: 5/14/2009
    Time: 12:18:48 AM
    User: N/A
    Computer: 2ND-D57FC9C7B9
    Description:
    The device, \Device\Ide\IdePort2, is not ready for access yet.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 0014000f 00640001 00000000 c004000f
    0010: 00000103 c00000a3 0000459c 00000000
    0020: 00000000 00000000 00000000 00000000
    0030: 00000000 00000000 00000007

    and

    Event Type: Error
    Event Source: Cdrom
    Event Category: None
    Event ID: 11
    Date: 5/14/2009
    Time: 12:18:48 AM
    User: N/A
    Computer: 2ND-D57FC9C7B9
    Description:
    The driver detected a controller error on \Device\CdRom0.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 0068000f 00b80001 00000000 c004000b
    0010: 00000103 00000000 00000000 00000000
    0020: 00000000 00000000 0004d471 00000000
    0030: ffffffff 00000006 05000040 00000000
    0040: 120a20ff 10000148 00000008 00000004
    0050: 8a1d0288 8a1f8cc8 00000000 8a034008
    0060: 00000001 00000000 0000014a 00000058
    0070: 00000008 00000000 00000000 00000000
    0080: 00000000 00000000 00000000 00000000
     
    Last edited: May 13, 2009
  2. innerpeace

    innerpeace Registered Member

    Joined:
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    Posts:
    2,121
    Location:
    Mountaineer Country
    I was able to look at the machine closer today and may have fixed the problem. The dvd burner was not showing up in the Device Manager or in the BIOS. I opened up the rig and replaced the SATA cable and plugged it into a different connection. Booted into BIOS and the drive now shows and Windows recognized it when booting into it.

    I really think the problem is due to the very loose SATA connections and a little bump may caused the problem. Next time I'll know what to check first as this isn't the first time we've had the problem.
     
  3. DOSawaits

    DOSawaits Registered Member

    Joined:
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    Posts:
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    Location:
    Belgium
    Yeah, those SATA cables and especially -connectors are real cheap crap.
     
  4. innerpeace

    innerpeace Registered Member

    Joined:
    Jan 15, 2007
    Posts:
    2,121
    Location:
    Mountaineer Country
    I agree! The only spare SATA cables I have at the moment have the strait connectors. I really need to buy one with 1 straight with 1 right angled connectors. I will see how it goes for now and I'll be more cautious when cleaning dust.
     
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