Computer has gone crazy

Hi, Please help! I have been trying to solve my problem for 3 days. My computer suddenly seems to have a mind of its own. It seems to be slower than normal. Also while sitting Idle, it will suddenly begin to do things on its own (the mouse cursor becomes busy). I have included reports from several scans, they seen to indicate that I have unknown process and/or services running. Any help will be greatly appreciated.

Thanks…

Running Windows XP Pro W/ SP2 and all updates along with the following security programs.
Symantec Antivirus Corporate Edition- V 7.61.930
Spybot Search and Destroy
Ad-Aware SE Personal V1.06r1
A-Squared Free 2.0
Ewido Anti-Spyware trial
Windows Defender
AVG Free V7.1.405
Zone Alarm Free
Mozilla Thunderbird, and Firefox.


Logs...

"Silent Runners.vbs", revision 46, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"Windows Defender" = ""C:\Program Files\Windows Defender\MSASCui.exe" -hide" [MS]
"AVG7_CC" = "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP" ["GRISOFT, s.r.o."]
"Zone Labs Client" = ""C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"" ["Zone Labs, LLC"]
"!ewido" = ""C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized" ["Anti-Malware Development a.s."]

HKLM\Software\Microsoft\Active Setup\Installed Components\
>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}\(Default) = "Outlook Express"
\StubPath = "C:\WINDOWS\system32\shmgrate.exe OCInstallUserConfigOE" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF Reader Link Helper"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{089FD14D-132B-48FC-8861-0048AE113215}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\SiteAdvisor\SiteAdv.dll" ["McAfee, Inc."]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{21569614-B795-46b1-85F4-E737A8DC09AD}" = "Shell Search Band"
-> {HKLM...CLSID} = "Shell Search Band"
\InProcServer32\(Default) = "C:\WINDOWS\system32\browseui.dll" [MS]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {HKLM...CLSID} = "Portable Media Devices"
\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {HKLM...CLSID} = "Portable Media Devices Menu"
\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{BDA77241-42F6-11d0-85E2-00AA001FE28C}" = "LDVP Shell Extensions"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM...CLSID} = "iTunes"
\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
-> {HKLM...CLSID} = "AVG7 Find Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{A155339D-CCCD-4714-85EB-3754B804C9DF}" = "a-squared Free Context Menu Shell Extension"
-> {HKLM...CLSID} = "a-squared Free Context Menu"
\InProcServer32\(Default) = "C:\PROGRA~1\A-SQUA~1\A2FREE~1.DLL" ["Emsi Software GmbH"]
"{59850401-6664-101B-B21C-00AA004BA90B}" = "Microsoft Office Binder Unbind"
-> {HKLM...CLSID} = "Microsoft Office Binder Unbind"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\Office\1033\UNBIND.DLL" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}" = "Microsoft AntiMalware ShellExecuteHook"
-> {HKLM...CLSID} = "Microsoft AntiMalware ShellExecuteHook"
\InProcServer32\(Default) = "C:\PROGRA~1\WINDOW~4\MpShHook.dll" [MS]
INFECTION WARNING! "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}" = "ewido anti-spyware 4.0"
-> {HKLM...CLSID} = "CShellExecuteHookImpl Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\shellexecutehook.dll" ["Anti-Malware Development a.s."]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! WgaLogon\DLLName = "WgaLogon.dll" [MS]

HKLM\Software\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
ewido anti-spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\context.dll" ["Anti-Malware Development a.s."]
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C}"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido anti-spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\context.dll" ["Anti-Malware Development a.s."]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
a2FreeContMenu\(Default) = "{A155339D-CCCD-4714-85EB-3754B804C9DF}"
-> {HKLM...CLSID} = "a-squared Free Context Menu"
\InProcServer32\(Default) = "C:\PROGRA~1\A-SQUA~1\A2FREE~1.DLL" ["Emsi Software GmbH"]
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C}"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\John\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"


Startup items in "John" & "All Users" startup folders:
------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office\OSA9.EXE -b -l" [MS]


Enabled Scheduled Tasks:
------------------------

"MP Scheduled Scan" -> launches: "C:\Program Files\Windows Defender\MpCmdRun.exe Scan -RestrictPrivileges" [MS]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 11
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{0BF43445-2F28-4351-9252-17FE6E806AA0}" = "McAfee SiteAdvisor"
-> {HKLM...CLSID} = "McAfee SiteAdvisor"
\InProcServer32\(Default) = "C:\Program Files\SiteAdvisor\SiteAdv.dll" ["McAfee, Inc."]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

AVG E-mail Scanner, AVGEMS, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe" ["GRISOFT, s.r.o."]
AVG7 Alert Manager Server, Avg7Alrt, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe" ["GRISOFT, s.r.o."]
AVG7 Update Service, Avg7UpdSvc, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe" ["GRISOFT, s.r.o."]
ewido anti-spyware 4.0 guard, ewido anti-spyware 4.0 guard, "C:\Program Files\ewido anti-spyware 4.0\guard.exe" ["Anti-Malware Development a.s."]
TrueVector Internet Monitor, vsmon, "C:\WINDOWS\system32\ZoneLabs\vsmon.exe -service" ["Zone Labs, LLC"]
Windows Defender Service, WinDefend, ""C:\Program Files\Windows Defender\MsMpEng.exe"" [MS]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monitors\
Canon BJ Language Monitor PIXMA iP4000\Driver = "CNMLM64.DLL" ["CANON INC."]
SUGS2 Langmon\Driver = "SUGS2LMK.DLL" ["Samsung Electronics."]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 18 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
took 13 seconds.
---------- (total run time: 59 seconds)

 

GENERAL Virus and Trojan removal Instructions.

by Blackspear

https://www.wilderssecurity.com/showthread.php?t=50662

 

if after following that guide you still have trouble, i suggest you repost your hijackthis log at the SpywareInfo forums